TGI Fridays

Write a Review904-997-8700

OPEN NOW - Closes at 2:00am

They've screwed up my order in the past which is why when my husband said he wanted to order from there I was very reluctant but he said "how many times can it really be wrong?" HAHAHA little did my husband know... I ordered jack sliders and got 3 PLAIN COLD patties and mushy fries (ordered a side of fries). To top it off the manager didn't care at all and was completely unhelpful and honestly quite rude. Would not compensate in any way, no "next time on us" or offer of a coupon or partial refund or anything. Just "well, if you want your money you have to bring the food back" well yeah. I'm not paying that much for lower than McDonald's quality but I've been a manager many times and there are ways to rectify the failure of a team. If you don't want to give customer service then don't work in that industry, plain and simple. Cooks and manager are incompetent as all get out. Very lucky its my husband going up there and not me. Absolute garbage experience all over again.