Founded in 1984, SafeTouch Security System provides monitoring and installation of home and business security systems. It specializes in burglary, smoke detection and two-way link devices. The company offers three customized monitoring services to customers known as silver, gold and platinum packages. SafeTouch Security System provides door, window, personal and cash draw transmitters, as well as carbon monoxide, wireless motion and glass break detectors. It also provides voice over Internet protocol monitoring and phone line protection through its SKYGUARD product. The company s products comply with Underwriters Laboratories monitoring requirements. SafeTouch Security System maintains a location in Jacksonville, Fla.

Over 20 Years in Business SafeTouch® provides reliable home security installation and monitoring services of the highest quality and has been serving the Jacksonville area for over twenty years.

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Jeffrey C.


Provided by

Mr. Sam G

Very Professional, very comfortable, friendly.
If all the service people are like him, What a Company.!!
Choose This company first.


Judy B.


Provided by

I love the security system but the installation was a bit of a nightmare. The installer was WAY over his head when trying to figure out our old system to install this new one. He had to call in a supervisor to help. When the supervisor didn't know I was in earshot, used some very offensive language. The installer spoke very little English and was unable to effectively show us how to log into the system and use it. Thank goodness we are tech savvy and Safetouch has tons of GREAT videos to watch. Since the installation, we have had a few issues but have been worked out very professionally and now we are up and running and secure. Of course we have accidentally set off the alarm and the response team is quick, efficient and very friendly. If the installation process went smoother, this would definitely get 5 STARS from me.

James K.


Provided by

Anthony V. a tech with safe touch was delayed due to a large installation. He could not make between 3-5. About 8 pm my door bell rings and there is the safe touch tech. I couldn't believe it. he took all the time in the world and never rushed his help. He still had one more call to make. He is an excellent example of what "True professionalism" is all about. With employees like that, i should have a long relationship with SafeTouch Security

Yolanda C.


Provided by

We have had problems with our phone lines and Anthony V. came to look at our system. He is professional, effective and efficient. He knew exactly how to solve our problem and went to work on it immediately. He then explained what had gone wrong. He is respectful and takes the time with his customers. I highly recommend Anthony V. as a first rate technician. Excellent work, excellent manner, and very proficient in what he does. Yolanda C.

Patricia W.


Provided by

Hosnen installed our system at our new home. He arrived on time and was very professional throughout the whole process. He was patient as he thoroughly explained how the system works and clearly demonstrated all of the features. He ensured I understood how to work the system independently.

Suggested the perfect location for the keypad 😊. Exhibited superb customer service! I now feel more secure in my home.

J S.


Provided by

Shane came to service our system, with which we have been experiencing problems, of late. He arrived within the time period he had given us and was quick, efficient, and very professional. He did a great job and is an asset to your company.

Kate L.


Provided by

Hosner was very patient and methodical in upgrading my system. I am very happy with his and the company's service. Thank you.

M E.


Provided by

I called SafeTouch after hurricane Irma to reset the time on my alarm and test the system. They were experiencing long wait times because everyone was doing the same thing I was doing, but within 15 minutes the clock on my system was reset and they scheduled Joe E. to come out and find out why my system wouldn't dial out. Joe arrived on time, knew exactly what to do, was personable, helpful and quickly resolved the phone wiring issue (not technically SafeTouch's problem). Great job, fast and reliable. I appreciate knowledegable, friendly people who do a great job!

Du T.


Provided by

Great Service! Thank you again for the quick install and for educating my family on the new system!!

Belinda M.


Provided by

Allen B. completed a service call at my house and did a great job. I am a new customer with Safetouch and I was impressed with the service. Also, Mike D completed a service call and did a great job.

Carol H.


Provided by

David P was exceptionally knowledgeable and professional. He diagnosed and remedied the problem in record time. Much appreciated.

Ali F.


Provided by

Great company! Matt D installed our security system, he was very knowledgeable of the system we chose to have installed. Very courteous, professional and ON TIME! I would highly recommend Safe Touch Security, as a matter of fact, our neighbor is getting Safe Touch Security installed in their home as well.

Cherry R.


Provided by

Hosner was very professional, patient and made sure I understood how to operate my Safetouch Security System. He was polite and he cleaned up after himself leaving everything the way he found it. If I ever need service on the system I hope he is the technician that comes to my home.

H T.


Provided by

I recently had my SafeTouch system installed by Jason M. He is very knowledgeable and did a great job.

Ann S.


Provided by YPmobile

Rich B installed our new system today and he was very professional and efficient. He answered all my questions and was very helpful!



Provided by
Great service and the best pri...

Great service and the best pricing I could find. I shopped every company I could find and nobody beat their price. Really like the new smartphone apps and the ability to control my system online and the smash and crash technology should be a requirement in any security system.



Provided by
Run away.. hang up the phone.....

Run away.. hang up the phone... this company is horrible... they treat everyone the same whether you are a customer or an employee. Their service is horrible no wonder their customer service reps sound so stressed and are not much help when you call them. I will never recommend this company to anyone EVER!!!!!!



Provided by

ROBBED WITH SAFETOUCH. Had the service for 12 years, thought my business was safe, I lost everything. My business gone after 25 years. Burglarized at night and no response at all with radio backup, twoway communicator, motions in panel and attic, not one call at all. If my business can be robbed then a home does not stand a chance. I lost EVERYTHING and no call from Lester Jackson. Do your homework before you loose it all like me. The "Guaranteed Theft Protection" means nothing. Thanks for everything.



Provided by YPmobile
I've had no problems.

I was surprised to see these negative reviews. I've had SafeTouch for about 8 years and had no problem. They are a bit expensive if you want to add an item later on buy other than that, I've had no problems.



Provided by YPmobile
STOP! Don't do it!

Beware, they told me that I was signing a 3 year contract and come to find out it us a 5 year. They are harassing me for the remainder of the contract. Salesmen lied to me!!!!!!!

More Business Info

Guaranteed Response: 45 Seconds Average Response: 11 Seconds

Regular Hours
Mon - Sun:
  • Home Security Systems
  • Home Security Cameras
  • Wireless Home Security
  • Home Alarm Monitoring
Payment method
all major credit cards, amex, master card, visa
Mandarin Station-Losco, Southeast Jacksonville
Security Control Systems & Monitoring, Fire Alarm Systems, Fire Alarm Systems-Wholesale & Manufacturers, Security Control Equipment-Wholesale & Manufacturers, Security Equipment & Systems Consultants, Security Guard & Patrol Service