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Reviews

DW
Danielle W.

10/15/2018

Provided by YP.com

I Will never eat here again! I ordered a #20(chicken) and Amber gave me a #26(Pork). I do not eat pork for SEVEREAL health reasons! When I call back AMBER (OWNER'S NIECE) WAS very unapologetic! And stated because they're closing she cannot help me today! I asked how was she going to fix this and she explain "I don't know ma'am " She went on to apologize, in a very dry tone. I asked for corporate number she says they don't have one! I asked for owner's name she wouldn't give either! I asked when does she comes in "Well maam sometimes she doesnt because she has a son". Well newsflash Amber your aunt will have bigger issues with a lawsuit on her hand! she also tries to tell me "I ordered a #26" Like the hell I did! I come here to much to not know how to order my food! I've been vomiting nonstop since! And to get poor customer Service from Amber, is unacceptable. oh I hope they're with BBB because I will he contacting them! This is a horrible mistake and to not CARE about the customers that make your business is unacceptable! Do not eat here if you have health preferences! They will not abide and then try to blame you for it!! I'm going on BBB now!!

More Business Info

Hours
Regular Hours
Extra Phones

Phone: 904-378-0404

Price Range
$
Neighborhoods
Paxon, Northwest Jacksonville
Category
Restaurants
Other Information

Wheelchair Accessible: Yes

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