05/25/2018Provided by YP.com
This is the best service I have ever had as far as dog service goes very patient nice and calm even when we changed contracts over 4 times they called and got us settled to finance for what we could afford looking forward to get the second puppy soon !!
01/01/2018Provided by YP.com
We are very satisfied with pet world. Very friendly and professional, The employees helped us thru the process and were very patient with our decision. The owner, Sharon, was also a very important part in this. Sharon called me every time I needed to ask her questions. The employees called us after we took our cavapoo home to check up on him. Would definitely recommend Pet World.
02/24/2015Provided by YP.com
This is the type of store that gives pet stores a bad name. While they do purchase puppies from reputable breeders, the owners Mike and Sharon, do not care about these animals. They sold me a puppy with an outdated health certificate. Their negligence caused the death of my sweet puppy less than 3 weeks after bringing him home, and to add insult to injury they offered me a replacement puppy who was also sick and had to be taken to the vet. Luckily this one was able to be saved. Do not purchase pets from this store. The owners refused to compensate me for the $2k in vet bills I incurred trying to save my little puppy, and they have harassed me with phone calls after I filed a complaint. This is not a store you want to do business with. Either adopt from a shelter, buy from a breeder directly, or shop elsewhere. I hope no other family goes thru the heartache and harassment that we have. #PetWorldSellsSickAnimals
10/23/2013Provided by YPmobile
We bought our puppy their about 3 weeks ago and she has been sick since we got her. Good customer service.
10/11/2013Provided by YP.com
This place was great until it was sold this year. The new owners are very defensive and appear to have come from business where customer service is not a priority. My beautiful Aussie Shepherd went in to have a trim, I said she looked a bit scrappy and needed cleaning up and made pretty. When she came out I didn't recognize her, as all of her coat had been cut off to a number 3 buzz cut. What?! I was in shock, paid the sky high bill, then after arriving home rang to speak to the owner. He came back at me in a very strong manner, was unwilling to concede the problem, and has now lost another customer. Don't recommend.
07/07/2012Provided by YP.com
My peek-a-poo has been groomed there for the past year and I found this place has a great and caring staff. They do a wonderful job grooming my dog. I'm very happy with them.
05/26/2010Provided by YP.com
Staff is very knowlegable and took plenty of time to answer my questions. My little girl will be 1 soon and she has not had any health issues whatsoever! I take her for regular checkups and use excellent holistic pet food that the staff was happy to help me with. I also am a regular grooming customer and am very impressed with the grooming department. The people there are very caring towards these animals and want the best for them. The store is always clean and fresh smelling compared to the other pet stores I've been to. This is our first family pet and it's been a wonderful experience for all of us.
04/20/2010Provided by YP.com
We brought home our little love bug on April 10th..... The staff were all really nice and took the time to explain there policies and processes. Although she was a little more than we wanted to spend, we feel that the extra $ was for the care of the puppy, her tests, shots, first vet visit, first grooming and year guarentee. Even though, she is very tiny, she is healthy and happy. I believe this is beacause the staff treated her so well during her stay with them. I would recommend them anyday and have already raved about Pet World to everyone I know. We will buy from them again, for sure.
More Business Info
- BBB Rating
- Regular Hours
Mon - Sat: Sun:
- Extra Phones
- Payment method
- all major credit cards
- Ashleigh Plz
- Pickwick Park, Southeast Jacksonville
Pet World - Jacksonville
- Pet Sitting & Exercising Services, Pet Boarding & Kennels, Pet Grooming, Pet Services, Pet Stores
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes