J & W Heating and Air

Write a Review904-647-3292

CLOSED NOW - Opens at 8:00am

Excellent service and very professional!! Rob was very knowledgeable and answered all of my questions. I will definitely use J&W in the future for any Heating & Air issues. I highly recommend J&W.

Service tech came out and had my AC up and running within an hour. Yes, I would recommend to others.

After my 89 year old grandmother's A/C went out, I contacted J&W Heating and Air. They scheduled an appt for the same day. The service was excellent from start to finish. My grandmother can be at times a bit difficult but everyone took their time and explained everything from beginning to end and made her feel very comfortable. I will definitely recommend J&W to others. Thank you again for your service.

My 85 year Mom, did business with this company, nothing but problems. One employee tried to cheat her on cost (prorate issue). Their salesman told me we are not in the business to repair, we can repair it but in 6 months she'll have the same problem , we sell new units. Your Mom's unit is 10 years old. They replaced the compressor 3x, and adjusted the wiring. In April 2015 they worked on the wiring, as recent as May 8, 2015 their technician told my Mom the compressor was blown and it had to be replaced or put in a $5,000.00 new unit I have the compressor estimate! Now here's the kicker!!!! I called in another company, guess what the compressor is fine, just a bad wiring job that was causing the compressor to shut down. $250.00 later cold air is blowing and new wiring and harness. Send my Mom a refund for the balance of her maintenance agreement, which is over in October 2015 along with the cost of the repair today. $350.00. Today I filed a complaint with BBB. They have offered to refund half the cost of her prepaid maintenance agreement. But not the cost of the repair of the wiring they messed up. Let's add in once again my Mom is 85, a stroke victim and because she was so upset over all of this was at the Doctor today with elevated blood pressure. They have offered to refund $163.50 of her service plan,let's see if that happens. Please all the aggravation and the cost of today's repair plus the fact that I believe you take advantage of the elderly. Look for me to call channel 4 (Ken on your side). It's my personal opinion that they were trying to take advantage of my Mom. When I called them out on the fact that the compressor was fine I was told that I didn't give them time to repair. Their technician was there on 05/08/15 for hours and put in writing that the compressor needed to be replaced and I received a written estimate this morning for $2180.70 to replace the compressor