IHOP

Write a Review904-721-6333

CLOSED NOW - Opens at 6:00am

Ok! I am so over IHOP on Atlantic Blvd., Jacksonville, Fl.! This morning was my third visit to the restaurant with the same experience. I'm sitting at the table, mouth watering for IHOP pancakes, I pour the syrup and DIRTY LOOKING WATER, MIXED WITH SYRUP drops onto my food! I called the manager over to describe my third bad experience with the syrup container and he proceeded to tell me that he thinks the containers are run under water and that's how the water gets in. I tell him the second time this happened, the waitress explained to me how they wipe off the bottle and the water must be coming from the cloth. SO, they wipe the syrup containers with the same WRAGS they use to clean counters, tables, seats and everything else with!?!! He then explained to me that they use sanitary water. WTH? Google dat ish for me somebody! My last words, "You all MUST DO BETTER and No Thank You (to the offer for free food)." It will be a while before I eat in another IHOP, if at all.

Slow service. I had to ask for our food because we've been waiting for an hour. After I asked, lo and behold! The food magically showed up. They were sitting in the kitchen getting cold while the wait staff were shooting the breeze in there. Our food were missing some ingredients (sour cream and salsa) and we had to ask for them. I mean, really? We love IHOP but last Sunday will be our last in that location.