07/31/2020Provided by YP.com
Extremely quick service and quality job. They fixed my phone screen in less than 20 minutes. Phone looks and works great again.
08/27/2015Provided by YP.com
excellent service. Recently got a phone from them and I could not be more satisfied. Customer service was great and professional. Will for sure be using their services in the future and will recommend them to friends and family. Top notch business.
07/27/2013Provided by YP.com
Wow!!! This place is amazing!! I just moved back to the Jacksonville area and my brother told me he got his laptop fixed here so if I needed a phone or laptop repair to just to take it here to iFix. Well, one morning getting outta the car, my 1 year old was holding my phone and dropped it. It didn't just crack. Instead it cracked then dropped in the sewer. After retrieving it, I took it to iFix and explain what had happened. They worked on it and ended up having to ship it off for further repair (not because they weren't able to fix it, it was because of how bad it was cracked and water logged). The best thing about iFix is that while they were repairing my phone, I explained to them that my husband is away on deployment for the army and I didn't want to miss his call. The lady gave me a good deal on a blackberry for the meantime. The fact that she took the time to try out a few phones she had in the store, just to help me out to make sure I had a phone meant more than she could even know it. Not only do they have a great tech, but they have GREAT customer service!! I appreciate it so much!!
See you soon!
08/30/2017Provided by YP.com
I brought in my HP desktop for repair. Charged me $175 for a new hard drive. I was told that the machine was tested and working fine. Brought it home. Set it up. Turned it on. Guess what....the blue screen of death. The video card was the problem. Not the hard drive. Went back to the store and was told that this was a brand new problem. BS!!! Won't use them again.
05/07/2015Provided by YP.com
They broke my iPhone when changing the battery and refuse to take responsibility for it. They blamed it on Apple and told me they will try to get Apple to get me a new phone. It turned out later that it was all a lie because they never contacted apple. They told me this lie just to get me to go away and stop complaining. What is disturbing was that every person at the store knew the lie and they acted like it was real every time I showed up to ask what is happening. It is like they practiced this scheme and have done it before to other people.
To be fair, I've heard someone say good things about this place, so they can't be doing this to everyone. But I think the prospect of paying for a $400 phone that their tech destroyed was enough to bring the worse out of them, or at least I hope it doesn't get worse than this.
01/26/2015Provided by YP.com
Buyer beware. This is a very unethical store. This store does not back up the performance of their used phones. Store policy is inconsistent at best and we were told by the owner that their policy is Zero Refunds even if their used phones do not work.
I bought an AT&T Samsung S4 for $300. The owner of the store and a technician checked out the phone and said it was good to go. Next day I went went overseas for an extended deployment. When I arrived, the phone did not work because they sold me a SPRINT phone which was labeled as an ATT phone.
The phone was sent back to my wife ($40 freight) for a refund. They give her the refund of $300. But then since they had a used Samsung Note 2 in stock, my wife bought the Note 2 for $300.
Once I received the phone, it works for about 3 days, and the phone froze up due to issues with some kind of installed 3rd party software instead of the factory AT&T software. The phone became completely unresponsive but drains the battery rapidly. The phone was sent back to the States for another $40 dollars.
When my wife took the phone back to the store the owner was rude and refused to give a refund. His only reason was that that his store policy is ZERO REFUNDS EVEN IF THE PHONE DOES NOT WORK. He gave us the refund the first time but apparently he changed the policy. He stated that since he is independent and he owns the store, he does not have to give a refund. He was quite rude about the matter and apparently was intimidating and condescending to my wife. My wife is quite upset and will not talk to the owner again. I believe Ifix and Sell” gave us unethical and sloppy service and I am out of $380 dollars with no recourse. I am still overseas which prevents me from dealing with this matter personally. Doing business with “Ifix and Sell” has been quite a frustrating and dark experience. Buyer beware!
11/01/2016Provided by YPmobile
Walked in (without appt.) after dropping my phone in a bucket of water and couldn't get the charger to stay in place (to charge and back-up)... Quoted $59 and fixed within the hour... Came back an hour later, the phone was ready and only $19.00!!! Very professional folks! Highly recommend!
07/22/2015Provided by YP.com
Very satisfied with the service and prices here :) extremely thankful to have this store so nearby
07/21/2015Provided by YP.com
I have been going to this place now for 5 years. They have repair all kinds of items for us and always have done a great job.
05/29/2015Provided by YPmobile
I wish there was the option of no stars. One of the worst experiences of my life. All I needed was for my screen to be replaced. When I finally got my phone back two weeks later... It was completely broken. My power button was pushed into my phone and the screen was flashing black and white dots. On my way to my car the screen started to come off my phone... She gave me $100 for my phone only after arguring for two weeks. I'm on the edge program with Verizon so I have to send my phone back. I had a hairline fracture on my screen... I decided to pay the $125 to get the scream fixed instead of $300 for sending in a broken phone... I should have read more reviews. I took my phone to a Verizon trusted and recommended store to see if they could work with it and try to fix it.... They said I had missing parts and that the screen was glued on incorrectly. Also my speakers were glued over. They Could not believe the condition of my phone. He was literally shocked. There are small businesses out there who deserve your business. But do yourself a major favor and don't give ifixandcell a second glance.
03/05/2015Provided by YPmobile
Great experience every time we have been in here for repairs and purchases. Customer service has always been excellent and above reproach!
10/20/2014Provided by YPmobile
My iPad charger broke the wrap around cover in the charging receptacle of the iPad. iFix roved the broken bit and ensured the port was able to charge. Took less than 60 seconds, and the repair was FREE! Apple said it was an 'extensive' repair and couldn't do it inhouse, wanted to sell me a replacement. THANK YOU iFIX!!
05/18/2013Provided by YP.com
I just wanted to give this place a shout out. I was having a problem with my computer it just wouldn't get on the internet or anything in fact it was just a blue screen. So my friend recommended this place to me and i took it there. I would say that they fixed it in a short period of time, I had an FBI virus on my computer which when i clicked on it allowed it to "corrupt my files" as they put it which caused multiple things to go wrong with my computer. There Tech did a great job explaining it to me and when i left it was running alot better than it ever did. They did a great job and I will be going back to this place for all my stuff!
Thanks so much for the review! We appreciate you allowing us to fix your computer for you. That was some virus! Thanks again and if we can ever do anything for you just let us know! Don't forget to stop in and say hi :)
04/24/2013Provided by YP.com
I went to this place on the way to my work because my ipad slid off the top of my car! They had it fixed and ready for me to pick up by the time I got off for LUNCH! They gave me a brake on a lifeproof case for it and I am so happy now that it is fixed. They did a wonderful job and I am telling all my friends and co workers about this place. Great place, great prices, great people.
Thanks so much Debbie, it is our pleasure to help you! We appreciate you trusting us with your ipad. Glad we could get it back to you for your presentation! Thanks a million for the post. Let us know if you need anything else we will be more than happy to help you out. Don't forget to stop by and say hi! The I Fix & Cell Team
04/22/2013Provided by YP.com
We had several issues with mobile phones that were just out of warranty. iFix & Cell has worked with us every step of the way to try and get us back up and running with either phone repairs and/or replacements. They have always had fair pricing and great customer service even through out frustration that was not created by them, but by non-working phones that were just out of warranty. We would recommend them for repairs or replacements and feel very comfortable with a store front business versus internet purchases site unseen. Give them a try, it will be worth it.
Thank you so much to the Little family, it is our pleasure to serve you and are glad that we can help! Thanks for the great review. David and Kathy Luongo
04/20/2013Provided by YP.com
I was listening to some music one day and I dropped my phone and the headphone jack ripped off and got stuck inside my Galaxy S II. I was so upset because I didn't have insurance or the money to get a new phone. Plus I couldn't hear anything because my phone thought I had headphones in! I brought my phone into ifix & cell and showed it to them and they were very helpful and knew exactly what to do. Now my phone is as good as new! I recommend this place to anyone with cellphone problems!
Thanks Gary, We are so grateful to be able to help you with your device and are glad that you are jamming out again :) Let us know if we can help you with anything at all. Thanks again, David and Kathy
04/19/2013Provided by YP.com
I went to this place a few days ago and got my iphone screen replaced. It was a great experience they were so nice and then I had some questions about some apps that i didn't understand and they had there tech come out and talk to me about it and he explained several things to me about my phone that i didn't even know existed. Great job on the phone and even better job on the customer service, which you don't get much of now a days. They are Great!
Thank you Cindy, it was a pleasure helping you with your phone. And we didn't mind at all helping you figure your phone out, that is what we are here for and our Technicians love to fill people with information that is what they really enjoy. Let us know if we can help you with anything else :) David and Kathy Luongo
04/19/2013Provided by YP.com
Just dropping a comment on the best place in town for cellphone repair, I went there with my HTC One X and they hooked me up. The repair was great and they put a screen protector on my phone for free and gave me a discount on a case for it! Awesome job and the people working there are great. Go there they are good peeps!
Thanks so much for the great review! We appreciate you and are glad we could help you with your HTC, glad to see that you are keeping it in the case you bought that is the best way to protect it. Thanks again! The Fix & Cell team
04/18/2013Provided by YP.com
I just went there to get my computer fixed because it was running so slow and I couldn't get onto the internet or anything. Well when I picked it up, first of all it looked brand new, They gave my lap top a super clean, then when I started it up it was like a whole different computer it got on the internet so fast i was shocked! The lady there was so nice she explained what was wrong with it and had the tech come out and talk to me a little about it. They made me feel great about going there. I am going there today for my iphone that I broke last night. You should go to I Fix and Cell too!!!!!
We are so glad we could help you with your computer, thanks for writing a great review on us we appreciate that alot. If you need anything or even if you don't stop by say hi. Thanks again, The iFix & Cell team!
More Business Info
Here at I Fix & Cell we pride ourselves in giving customer service worth talking about!
- BBB Rating
- Regular Hours
Mon - Sat: Sun:
- Android and iphone cellphone repair and sales. Computer, tablet, ipod, and ipad repair. Cellphone activations with T-Mobile, GoSmart, Net10, TelCel, Simplemobile. Mobile Service as well.
- ATT, GoSmart, Sprint, T-Mobile
- Payment method
- paypal, cash, financing available, travelers checks, all major credit cards, debit, visa, mastercard
- We are located on the corner of San Jose Blvd and Loretto. We are unit #8 ;in the WinnDixie Plaza
- Julington Creek, Southeast Jacksonville
- We have an inviting waiting area provided for you while you wait. Next door to us is a restaurant, and a yogurt shop if you would like to get a bite to eat while you wait for your repair.
- T-Mobile Authorized Dealer, GoSmart, Simple Mobile, Net 10, Progressive Finance,
- Computer Data Recovery, Cellular Telephone Equipment & Supplies, Cellular Telephone Service, Computer Service & Repair-Business, Computers & Computer Equipment-Service & Repair, Mobile Device Repair, Video Games-Service & Repair
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes