City Mitsubishi Jacksonville

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CLOSED NOW - Opens at 9:00am

These people are horrible... I bought a BMW X5 5.0 that had a bad motor before I drove it off the lot and they refuse to pay to have it repaired. I even bought a Warranty from them to cover situations like this and their warranty company refuses to pay either. DO NOT BUY A CAR FROM THEM

Awful dealer selling wrecked cars with fake car fax. Don't deal with them. They will tell you one Price then add a different one in the contract.
They also sell phony warranties.
I've filed a police report as well

We shouldn't judge the whole place and wrong it bc of personal issue with somebody at this place , and we shouldn't start badmouth the whole process and advise the people not to go to there because of personal experience or bc we did not get what we wanted during our visit whether our request was legitimate or not.

I will share my recent experience with this place.

I purchased 05 Mitsubishi Endeavor its my first time owning Mitsubishi. after doing tune up at some place it started throwing a misfire code .

I went to city mitsubishi the service advisor there his name Charlie was understanding to the problem. dropped the car off he advised me to change the coil pack , then he found out that the Intake manifold leaking too and he found out that the dashboard was tampered by the previous owner to hide the engine light from coming on. he tried to call the warranty company to fix these stuff but they wouldn't pay him to repair it. because I told him I am broke right now and I cant afford to pay for repair.

these diagnostics were done in 3 visits and one of the visits he had to rent a car for me to go to work.

Believe it or not he didn't charge me nothing even not for the rental car. I paid him ZERO.

so I don't think its as bad as the reviews say, because am sure there are some customers who were happy but unfortunately we don't share just the negatives.

Hope that helps.

Thanks