CareSpot

Write a Review904-288-0277

CLOSED NOW - Opens at 7:00am

I scheduled an appointment through their online system, and still waited over an hour and a half to be seen. By a nurse. I was there for a urinary tract infection, and just needed a simple antibiotic. I asked for one I do not have a reaction to. The nurse called in a different one, unbeknownst to me, and when I went to pick it up and ask the pharmacist about it, she told me the dose was not sufficient to treat a urinary tract infection. Meanwhile I was in pain. So I went back to Care Spot, thinking a mistake must have been made, and asked to speak to the nurse. Even though I had just been there the night before, and she was not busy, she would not speak to me directly unless I made another expensive appointment. So I had to stand at the reception desk and "relay" messages to her, while she was sitting in the back where I could see her. It was pathetic. She refused to change the medication, and actually told the receptionist to ask me why my pharmacist would tell me information about the medication. Isn't that their job?!? Unbelievable.
Incredibly rude, unprofessional, deceptive, expensive, and unknowledgeable. I will NEVER go back there and I would strongly advise anyone else to use another clinic with nurses and doctors who know what they are doing because you are going to end up having to go somewhere else anyway. I wasted a ton of time and money here. AWFUL.