Better Business Bureau Of Northeast Florida Inc

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A total scam. This organization exists to protect the interests of its paying members, NOT the consumer. No matter what complaint a consumer files, this organization will do nothing about it. The complaint process goes like this 1. Consumer makes complaint to BBB of NE Florida & SE Atlantic. 2. They contact their member business. 3. Member business contacts the BBB, either offering or not offering to put the matter right (It does not matter at the end of the day if any such matter has been made.). 4. The BBB contacts the consumer, asking if the he or she accepts what the paying BBB member has said in his/her/their response. 4. The BBB closes the case, saying they are sorry but they are unable to resolve the matter. 5. The consumer is SOL.



So, what does it mean when a business has an A+ rating from the BBB? Nothing except the business has paid its membership fee.



CAVEAT EMPTOR!!!

My review is on Tropic Heating and air conditioning, located in Atlantic Beach, Fl. Not only is the pricing good, but their technicians and office staff are all very polite and professional. I would strongly recommend them to anyone who needs repair or purchasing of an air conditioning or heating system.