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Reviews

BJ
Bobby J.

09/17/2014

Provided by YPmobile
Not worth the price

DO NOT MOVE HERE! My apartment is roach infested. The property has weekly pest control spraying, which I've had every week since I moved in and the problem still persists. I have complained to the office frequently and they suggested I get Combat or Raid. I have never lived anywhere with roaches especially for the price I'm paying. I pay $954 for a 2/2 and it is not worth the price at all. I will not be renewing my lease and depending on the actions taken my management I will probably break my lease. I have an infant child and they don't seem to care but I know none of them would like to live like this. I'm a very clean person and nothing info helps the situation.

D
denise.conte.90

11/16/2012

Provided by YP.com
This is a beautiful place to l...

This is a beautiful place to live. All staff is easy to work with and I appreciate them all.

I hardly remember names unless people do something to make it memorable to me and that can be something good or bad. In this case it is incredibly good...and all that I share is done with a smile on my face.

With that said, I remember Jennifer who is the manager because she was extremely kind and professional when I was in need of help. I can't forget Nikki because of her professionalism and willingness to help. I made a point to find out Edgar's name because of all of his hard work. Whenever I have had something wrong during the past 2 years I have lived here he has been excellent. He has a good attitude and fixes whatever I need done. Matt goes above and beyond when providing service and he really impresses me.

I love Matt's personality, he is that someone that anyone would love to have on their team. He is thoughtful, hardworking, kind and extremely professional.

I haven't needed any major repairs because this is a great place but when I needed to have shelves reinforced, closet doors realigned (because I was too rough), filters changed, additional smoke detectors, extermination, an electrical glitch, my bathtub re-done, stopping of a leak...all normal things that happen in day to day life. They have been there. Nikki drew up the works orders quickly, efficiently and everything ran like clockwork each and every time. So in addition to living in a nice place you have the assurance of knowing that your needs will be met in a timely manner. The work will be completed by dependable, hardworking maintenance men with great attitudes. Attitude matters the most because good customer service is hard to find and if you are like me always appreciated!!!

Thank you Bella Terrazza!

I will spread my review around because I am happy.

Otherwise I would not take the time so believe me, I am pleased and highly satisfied.

More Business Info

Hours
Regular Hours
Mon - Sat:
SunClosed
Services/Products
Condominiums
Payment method
discover, amex, all major credit cards, mastercard, visa
Neighborhoods
Regency, Greater Arlington
AKA

Bella Terraza Apartments

Bella Terraza Condominium Association

Other Emails

Categories
Apartments, Condominiums, Real Estate Rental Service
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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