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F
frusterated

11/09/2011

Provided by YP.com
THIS BUSINESS IS A DUDD!!! WE...

THIS BUSINESS IS A DUDD!!! WE HAD ANEW AIRCON SYSYTEM PUT IN OUR HOUSE BY THIS BUISNESS IN EARLY 2010 AND 2 WEEKS INTO HAVING A BRAND NEW SYSTEM AND EXPENSIVE ONE TOO WE HAD PROBLEMS. THESE PEOPLE CAME OUT NOT ONCE BUT SEVERAL TIMES THROUGH THE SUMMER OF 2010 TO FIX THE PROBLEMS BUT NEVER DID THEY FIX. ACCTUALLY IT FELT AS IF THEY LIVED AT MY HOUSE AS MUCH AS THEY WERE THERE. THEN HERE CAME 2011 AND STILL WE CONTINUED WITH THE SAME PROBLEMS AND OMG I FELT AS IF I WERE IN A TORNADO ROUND AND ROUND. THE STUBBORN COMPANY FINALLY REPLACED THE SYSTEM AGAIN AND PUT A NEW ONE IN, IN JULY OF 2011. ALTHOUGH DURING THE MONTH OF JULY OUR FAMILY WAS DISPLACED FOR ABOUT 1 WEEK DUE TO THE SYSTEM NOT WORKING AGAIN AND ALL WE HEARD WERE EXCUSES THAT THEY WERE ON TOP OF THINGS. WE SPENT @ 800.00 IN HOTELS AND FOOD DURING THIS TIME AND THE COMPANY TOLD ME THAT THEY WOULD REIMBURSE ME BACK DUE TO IT BEING THEIR FAULT. WELL HERE WE ARE IN NOVEMBER OF 2011 AND THE COMPANY SEEMS LIKE IT HAS VANISHED FORM THE FACE OF THE EARTH. I ON MANY OCCASIONS HAVE LEFT MESSAGES AND CALLED AND CALLED AND CALLED AND THEY HAVE COMPLETELY IGNORED ME AND MY CALLS, MUCH LESS HAVE I GOTTEN ANY PAPER WORK FOR THIS NEW SYSTEM THEY PUT IN THAT AS OF NOW IS STILL NOT WORKING PROPERLY. THIS COMPANY DESERVES NO STARS, THEY DO NOT RETURN PHONECALLS MUCH LESS DO THEY HAVE AN ANSWERING MACHINE TO TAKE A MESSAGE. I COULD GO ON AD ON BUT I WOULD HAVE WRITTEN A BOOK BY NOW. ALL I WANT IS WHAT IS FAIR AND AT LEAST THE PAPERWORK ON THIS SYSTEM. ITS ASHAME WHAT THIS COMPANY HAS DONE TO ME AND MY FAMILY, WE OWE NOTHIG FOR THIS SYSTEM YET WE CANNOT GET NOT EVEN A PHONE CALL BACK. THINK TWICE BEFORE CALLING FOR SERVICE I WOULD HATE FOR THIS TO HAPPEN TO SOMEONE ELSE.

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A+
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AKA

Bell Air Condg

Category
Air Conditioning Contractors & Systems
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