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Reviews

JB
James B.

06/12/2023

Provided by YP.com

I had been planning to complete my passport application for months now and today was the day. I jumped in my car and went to the Shortridge location because I knew they did passports because I had to get my son one a few years prior. So I arrived and realized I had forgotten my items so I went back home. I saw that they closed at 1 for passports and it was only 1200 so I ran home to get my things. The line was not that long and they had 3 employees at the window, my usual post office has 1 person no matter how many people are in line so I was excited about this. The line was moving and all seemed great.
When I was called next, Mona was my postal worker.(my sisters name is Mona). She had told me that I needed an appt and would have to sign up for the appt. I was disappointed but began the process to request an appt....about 1/2 way through, she asked to see my documents and I began the process. She was professional, explained everything to me as far as what to expect and how long the procsess had been taking. I was not used to "Service" at the post office and this was great service. Mona was a true professional and I truly appreciated her time and effort. She even noticed that I had a military ID card and asked about my service and shared that she was a Military Brat as her DAD was in the Service as well. Thank you for making my day and recognizing my Service and starting my journey to gettiing a passport and being a professional I appreciate all you do and I am thankful you were there to support me because I doubt anyone else would have taken the time. Thank you Mona!!

R
rava54

01/19/2013

Provided by YP.com

This post office is not customer friendly,.....many problems and CONTINUOS with missplaced pkgs or wrong delivery,.....if you try to complain they try to fix you instead to fix the problem,......if you ask for the manager they make you wait longer,...at the end comes a young guy that say he is the " supervisor" ,....first he says there is not problem that happens often, ....second, he writes in a notebook,....therd , he try to blame you,......and rises the voice, and if you dont accept his arguments and insist,.......then he ask you to get out of the building,......after that and with triumphant voice he will say in your back " HAVE A NICE DAY SIR "

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Phone: 317-464-6819

Fax: 317-464-6542

Brands
USPS
Payment method
amex, discover, master card, visa
Neighborhood
East Gate
Categories
Post Offices, Mail & Shipping Services, Packaging Materials
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