Simplify Managed Solutions

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CLOSED NOW - Opens at 9:00am

Don't waste your company's time or money dealing with this terrible company. They do not provide good service and you are lucky to get service when requested. If your copier breaks, you are SOL for several days and they do not care!!!

This company is completely unresponsive, and you will be out of toner for weeks before you even get to talk to their representative. Of course, they have you prepay for their "service" as part of the lease for the printer that they stick you with, so if you want to switch companies, you will have to pay someone else all over again. Also, forget about purchasing toner yourself to get through until they get around to answering the phone or returning a message, because the printer takes a specialized cartridge that you apparently can't buy retail. Using this company will put your business at a serious disadvantage, and I can't stress enough that you should stay far away from them.

We have currently been waiting 6 days for toner for a business copier/printer/fax. After calling every day, I was told that I could drive to their office and pick it up myself. In my opinion, they are unprofessional, not helpful at all and rude.