Rehab Medical

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My husband was in great need of a power wheelchair and his neurologist connected us with a rehab medical salesman, who was very prompt to contact us. He conducted the initial interview by phone and promised that he could get a wheelchair approved in less than six weeks. Next he required a third physical evaluation, not accepting the ones performed by the neurologist, nor a licensed physical therapy Dr. Despite the great difficulty, we transported my husband to the sales red's choice therapist with the promise that he would meet us there a nd oversee the paperwork to speed up the preauth. Over the next few MONTHS, I made numerous phone calls to him and his "assistant" and others in the same department. I was given many excuses, then finally was informed that my insurance had preauthorized. I had to pay almost $600 to meet my deductible and we finally got the chair Eight Months after we started. Now almost a year later they came to pick up the chair saying ins. Didn't pay