Mattress Firm
9808 E Washington St, Indianapolis, IN 46229
Reviews
02/17/2013
Provided by YP.comThe beds we bought from there are great. I had a problem with one of the managers there that made me question their customer service. We had bought beds 7 months ago and there was some problems with the deliveries and that all got straighten out. My mom and I came back after 7 months to discuss their promotion and other things that we kinda misunderstood. The regional manager was there (he was bald and wore glasses) I didn't catch his name, but he was very rude to us when we were discussing our issues. But the other customer that was buying merchandise he was extremely nice. To me that is not good customer service and it is really making me think of the next bed purchase. The beds are great just watch out when you have questions about other issues cause some need a refresher course in customer service.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
TollFree: 877-384-2903
- Services/Products
- Mattresses
- Payment method
- amex, discover, master card, visa, cash, check, company card, debit, financing available, invoicing available, all major credit cards
- Neighborhood
- Far Eastside
- AKA
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- Other Links
https://www.mattressfirm.com/en-us/stores/in/indianapolis/021011
http://stores.mattressfirm.com/in/indianapolis/mattress-stores-indianapolis-in-5319.html
- Other Email
- Categories
- Mattresses, Beds & Bedroom Sets, Furniture Stores