Lowe's Home Improvement
8002 N Shadeland Ave, Indianapolis, IN 46250
Reviews
01/25/2022
Provided by YP.comIt was a real pleasure shopping at this Lowe’s location. The level of customer service I experienced was unmatched and truly spectacular. A gentleman named Alex in the lumber department went above and beyond the call of duty by answering all of my questions, meeting all of my stated needs, and helping me to explore new ideas for various projects that would have never even crossed my mind without his extraordinary expertise and most valuable insights leading the way. I can’t thank him enough, and I am definitely looking forward to doing additional business with him in the future! I hope the management team at this store recognizes his exceptional performance engaging with customers like myself, rewards his hard work and dedication, and retains his genuine talent in house for the long term. I plan to shop at this Lowe’s store exclusively for home improvement goods even though it’s not the nearest one to my residence all thanks to Alex and his genuine passion for helping people like me visualize new innovative ways to complete jobs with much better results than I ever could have ever imagined. I highly recommend this store to my friends and family and anyone else who might happen to stumble across this authentic raving review of mine.
Sincerely, Matt Miller
11/06/2014
Provided by SuperpagesGreat
03/25/2013
Provided by SuperpagesMy wife purchased a grill from the Lowe's store on N. Shadland Ave in Indianapolis IN. The assistant manager Charles is less than professional, and does not care about his customers. I have repeatedly asked to speak to the general manager and have not gotten a response. When I finally got fed up with the run around, I called Lowes Corp Customer Service. I spoke with a lovely lady that seemed like she was going to take care of the issue. This has been going on for over 2 years. They sold me a grill that is falling apart I will post pictures shortly. After speaking with Charles today and basically being called a liar and that he was not going to do anything that was promised on the call with Customer Service. I realized that I am stuck with a $700.00 grill that does not work. Lowes has gotten so big that it does not value its customers anymore. It's apparent that the general manager avoids speaking with upset customers, and allows his employees to be rude. I use to love Lowes now its a joke!!!!
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 317-578-3038
- Brands
- 3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
- Payment method
- check, amex, discover, master card, visa, cash, diners club
- Neighborhood
- I69-Fall Creek
- Associations
- Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
- Other Link
- Categories
- Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
- Other Information
Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping