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Reviews

T
trentm980

02/04/2013

Provided by YP.com

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james.e.page.7

01/17/2013

Provided by YP.com
set an appointment for dryer r...

set an appointment for dryer repair, told her I had checked the igniter and operation. No problem. Called me the next day, said repairman would not work on it since I said I had worked on it already. I lost a day and started over. Quite unprofessional, besides not making sense.

To the response from Chris: I made only 1 phone call, not 2. The 2nd call was your office calling me back telling me you would not work on it a day later. No big deal, I got it fixed but won't be calling your business in the future.

claimed iconBusiness Response10/17/2012

You told us you saw the ignitor light. That is diffenent than what you told us on the next call. The second call you said you actually got in the machine and had physically worked on it. We do not service machines that a customer has physically worked on. They can break other parts and /or short out the machine. If you had been up front about working on the machine we would not have scheduled the appountment in the beginning.

This listing has been claimed by a business representative.
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emily.taylornolan

12/09/2012

Provided by YP.com
I called because our GE washer...

I called because our GE washer is making a loud grinding noise. The woman who answered the phone was very nice and after I explained the problem and she told me that it was a very common problem with GE washers (which I googled before hand and had read) and told me that the repair cost would probably be about as much as just getting a new washer. I really appreciated the honesty because she could have sent out a repairman and collected the service fee, but didn't take advantage. I will definitely be calling if we ever need any sort of future repairs! It is nice to find a company that isn't just out to take your money.

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anita.johnson.9619934

12/06/2012

Provided by YP.com
I called to request service on...

I called to request service on an stove in a rental that had a temperature problem in the oven and two burners that didn't work. The receptionist told me that with two spearate problems and a stove that was nearing 10 years old, I might want to reconsider getting it fixed. The repair would be around $250 and new stoves are a little north of $300. I appreciate the honesty and salute her for guiding me in the right direction.

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cathy.biggers.5

08/13/2012

Provided by YP.com
Oven element went up in flames...

Oven element went up in flames (literally) Sunday afternoon. Called Indy Appliance Repair shortly after 9 a.m. today (Monday 8/13). Chris, service rep, arrived with the right part and had it completely repaired by 12:30 p.m. Monday after having called to alert us to his arrival time. Terrific service and would recommend them to anyone needing appliance repair.

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jon.mcgann.98

07/10/2012

Provided by YP.com
Absolutely outstanding. Servi...

Absolutely outstanding. Service man knew far more than repairman from company I had used previously. Very prompt, very efficient, very cordial. Prices also reasonable. Will use them again for any repair they handle.

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emrush03

07/02/2012

Provided by YP.com
Very affordable, professional,...

Very affordable, professional, and honest! The technician who came out was great! I would recommend this company to anyone. I felt comfortable with everything they told me and I was pleased with the result.

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geraldm

06/21/2012

Provided by YP.com
This company has earned my fut...

This company has earned my future business and referrals. I had a dryer that seemed to heat off and on. It turned out that my dryers coil kit needed replaced. He showed me that the first coil would open but when it came time for the second coil to open it remained closed. So my dryer would only heat in the begining of the cycle. This repairman really knew what he was doing. He had me up and going in a reasonable time. He offered maintenance tips to lenghten the life of my machine. I could not ask for a better company. They have earned my future business.

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rmichelle202

05/28/2012

Provided by YP.com
This company was excellent. I ...

This company was excellent. I usually have my appliances repaired if possible as opposed to buying new. It is usually alot less expensive and time consuming. This company was on time. They had the part with them. They fixed my whirlpool dryer withing 30 minutes of arriving. The cost was affordable. I will use them everytime and will recommend them to everyone. Indy Appliance is the BEST.

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rob.moran.9

05/13/2012

Provided by YP.com
The guy showed up in a beat-up...

The guy showed up in a beat-up old Honda civic wearing ear buds. I had to ask him for a business card. No name. Nothing to identify him only the company. When I told him I was going to watch him work he grabbed his cards, told us to call someone else and left. We called the office and were told that we offended him by talking bad about his car. So, another service company blaming the customer. No marked vehicle. Nothing to identify the service person. You hear about scams like this where someone posing as a repairman gains access to your home and robs, rapes or assaults you.

claimed iconBusiness Response05/17/2012

Ok, Here is what happened. Our tech showed up and was met at the door with "that is what you drive". The tech then offered business card and magnet and for you to call the office to verify who he was. You continued to insult him about his attire. You also told him you didnt trust him and berate him about his vehicle. Our techs are to leave if constantly insulted by a customer.

This listing has been claimed by a business representative.
CW
Chris W.

05/09/2012

Provided by YP.com
This repairman really knew wha...

This repairman really knew what he was doing. He had my Whirlpool dryer up and drying in no time. He even gave me maintenance tips on my other appliances. The repair cost was inexpensive. I would and will recommend them to everyone.

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psrskr

05/07/2012

Provided by YP.com
Chris came out to repair my ga...

Chris came out to repair my gas dryer. The dryer was heating up but needed three cycles to get anything dry. He said he replaced a part, but I suspect this is not true as the dryer did not work any better after he left. I took the dryer apart and found a quart of lint he had failed to clean out of the dryer. The dryer worked fine once I cleaned out the lint. I will be writing a letter and asking for a refund.

claimed iconBusiness Response05/09/2012

When a repair does not work you should call us immediately and let us know. We do gaurantee our repairs if someone else has not done work on the machine. What is your name and telephone number? Also I did mention to have lent cleaned out of your vent by a professional company.

This listing has been claimed by a business representative.
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trent

03/14/2012

Provided by YP.com
I needed my dryer fixed. The ...

I needed my dryer fixed. The technician diagnosed the problem quickly. This company was much cheaper than the other companies I had called about the heat element. They also came the same day I called. Extremely professional and polite. I would recommend them to anyone.

C
custreport

03/09/2012

Provided by YP.com
This place makes their money o...

This place makes their money off over charing you for parts. Dont be fooled! I got a quote to put in a pump for my washer $330 I called to order the pump myself it was $100!!!! Catch here......they refuse to put in parts they dont order bc this how they get you.

Tell me, are you a parts supplier or repair company? might want to change the name of your business.

claimed iconBusiness Response03/14/2012

We do not charge $330.00 to install any type of pump for a washing machine. We do however charge for labor. There must have been some miscommunication. Make no mistake though we DO charge for LABOR. We do not install parts for free.

This listing has been claimed by a business representative.
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daviddwise845

02/19/2012

Provided by YP.com
The receptionist was very help...

The receptionist was very helpfull and nice. She gave me an average cost so I knew what to expect and even offered maintenance tips for my washer. The service man had the correct parts with him and fixed my washer the same day. I would absolutely recommend this company to anyone.

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very-unhappy

02/13/2012

Provided by YP.com
Well, I am not sure about all ...

Well, I am not sure about all the 9 perfect star reviews. Perhaps they were made up by family members or friends to get more customers.



The woman answering my phone call was unfriendly, non-professional, and wasn't even able to introduce the company and/or its name upon answering my phone call. I had to repeat Hallo 4 times till she even responded after long quiet brakes.



On the top of this fiasco she said they do not fix Bosch washing machines. And she said very strictly NO as I asked if she can refer someone else for me to do it. Bosch is a common brand name being sold by thousands...

claimed iconBusiness Response02/19/2012

I think you have the wrong company. We answer the phone Indy Appliance Repair. If by some chance you did call our company I would like to apologize for the miscommunication. The office manager is who answers the phone and she has done so for years. We have had very good reviews about her so I just think you called a different company. Thanks Chris

This listing has been claimed by a business representative.
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selpats

01/24/2012

Provided by YP.com
This is the best appliance rep...

This is the best appliance repair company I've ever seen. The repairman, Chris, was very professional and knew what he was doing. The lady on the phone was also professional. After asking me several questions over the phone, she was already able to figure out which part was wrong and she passed on that information to the repairman so that we can get it fixed as soon as possible. I finally found the place I can trust.

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asajadi81

01/04/2012

Provided by YP.com
Fantastic people to work with....

Fantastic people to work with. Chris was honest, informative, helpful and direct about my applicance issues and repaired the issue correctly and appropriately. I wouldn't hesitate to refer them or him to anyone.

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jessica46

12/10/2011

Provided by YP.com
This company just fixed my dry...

This company just fixed my dryer. They were able to come out the same day I called. The repairman was very nice and clean cut. He told me exactly what was wrong. They replaced the heat element. I thought that might be the problem so I had already priced the part. They were very reasonably priced. I would recommend this company to anyone who wants fast reliable service. This is company is honest and quick. Jessica

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les1619

06/01/2011

Provided by YP.com
Call this company first. top ...

Call this company first. top notch service technician arrived at the scheduled time. because the compressor went out on my 10 yo refrigerator (and it was out of warranty) he made several valuable recommendations regarding buying a new one (price, features, surge protector etc). best part of all....his time only cost me $9.95. that's right i only had to pay the trip charge since he didn't repair the refrigerator. if he had been able to fix it - there would not have been a trip charge and i would had to pay for the parts and labor.

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 317-881-9238

Services/Products
Service on all brands and models Insured technicians Guaranteed repairs Senior Citizen Discount $9.95 Service Call without repair/ Free Service Call with repair Same day service
Brands
All Major Brands, Amana, Frigidaire, GE, Kenmore, Whirlpool
Payment method
all major credit cards, check, debit
Location
Offices located North and South sides of Indianapolis
Neighborhood
Perry
Categories
Major Appliance Refinishing & Repair, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Washers & Dryers Service & Repair
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