02/24/2018Provided by YP.com
Vincent was great to work. He was very informative and not pushy. There were several mattresses options. Vincent took the time to answer all our questions, and then gave us plenty of time to ourselves to make a decision. He made sure to get us setup with everything we needed. The only reason I didn’t give a five star overall rating is because the delivery date got pushed back a couple of times. The assistant manager did a great job keeping us updated. Sale # 8023. Steve C
01/24/2018Provided by YP.com
01/16/2018 We arrived at the E. 86th Street Furniture-For-Less store, about 30 minutes prior to closing. Taylor, the sales rep, was extremely patient, helpful, and hospitable despite the late hour. We ended up purchasing a brown leather sectional and a queen bed with delivery scheduled for 1/20. Went back a couple of days later and purchased another bed for my mother-in-law. The delivery guy, Mario, phoned 20 mins prior to arrival, as promised. He was very courteous, efficient, and respectful. Issue w/my mattress (too hard). In tears, I phoned the store and Vinnie, Store Manager, had us come in. Upon arrival, I was impressed with his professionalism and willingness to make things right. Aside from "switching" out the mattress for us, he was able to have it delivered the same day!!! Great furniture quality and excellent customer service. Will be returning soon for my next purchase. As an IU Health employee, I will be writing a review on the intranet, to let them know of this great find! Thanks to you all! (Sale 7733 and 7760)
08/18/2017Provided by YP.com
I highly recommend Furniture for Less. Staff especially Jim were very helpful and nice. I love my new furniture that I purchased. Need furniture go to Furniture for Less!
08/01/2017Provided by YP.com
Just wrote the following review and neglected to put in my sale number which was 4922:
I had a great experience with Furniture for less and my salesman Ken Floyd. He did not pressure me, was considerate and thorough when answering my questions, went out of his way to move furniture so I could consider combinations of tables with the couch I picked out, and delivered on every promise he made to me with regard to delivery and service. The delivery men, Marion and Josh, were considerate, efficient, personable, and professional. I am happy with my furniture, it was delivered on time, and when I called to ask Ken to assist me in an additional sale he took care of me over the phone with the same level of professionalism he did in the store. Heather, who I spoke with on the phone, also assisted me in a kind a considerate manner and did exactly what she committed to do on my behalf. I would shop here again without a second thought. Thank you all for a great experience. Tim H.
03/30/2016Provided by YP.com
Sale number 26080
Went into the store and was very impressed with the customer service that I received that day everyone was helpful and the salesman's never got a attitude after I changed my choices about three times.
11/27/2016Provided by YP.com
When entering the store I was greeted immediately. The furniture is very impressive as well as quality. I love the price of the sofa, loveseat. I purchased. The pricing for delivery was reasonable, with prompt and professional service. Overall on a scale of 1 to 10. My shopping experience was a 10.
09/30/2016Provided by YP.com
Sale #30424 We are new to the area and visited a number of furniture stores but this was by far the best. We worked with both Will and Michael and appreciated their expertise. We are very happy with our purchases.
09/12/2016Provided by YP.com
Ken the store manager was awesome and amazingly helpful. We were looking for a new mattress to replace a 25 yr old mattress. We really wanted a very firm mattress and this was not so easy to find. Ken explained a lot about mattresses and we felt very comfortable about our purchase. Sale # 29935
09/04/2016Provided by YP.com
I visited the store on east washington from street. The salesman Bill Cadick was excellent and helped with with my selection. I placed my items in layaway and let me say they couldn't make the process easier. On the day my furniture was delivered the delivery men were friendly and efficient. The furniture is of high quality and I would definitely recommend. Sale 39581.
08/24/2016Provided by YP.com
Wonderful customer service!! I would highly recommend furniture for less...very professional company and great quality furniture at very reasonable prices. Sale# 28082
07/12/2016Provided by YP.com
Sale No. 27588
I had a wonderful experience with both the purchasing and delivery of my furniture. All the employees I made contact with were professional, hospitable, and just simply pleasant. I will DEFINITELY be back to do business again. I would also recommend Furniture for Less to friends and family. Thank you for being such a great business!!
07/09/2016Provided by YP.com
Sales no. 27925. Excellent service! Referred to catalog for item not available in store, Informative without being pushy. Good price. Informed and timely delivery. Highly recommend.
04/18/2016Provided by YP.com
Great experience from the employees inside the store to the delivery team who delivered my huge sofa! And my sofa is wonderful!
02/28/2016Provided by YP.com
My wife and I were new to the area and looking for a sofa. First class service from all the staff at Furniture for less! Made great suggestions and stayed within our budget. The delivery guys were also excellent!
01/30/2015Provided by YPmobile
I had been shopping around for bunk beds, and they have the best sale prices and quality compared to other furniture stores located near by. I did receive a deal on my bunk bed with delivery and assembly. So they will work with you. Greg white and Scott Able helped me with my buy. They did not pressure us at all. As for the delivery, I had my item shipped the next day and the guys that assemble the furniture will call before they arrive. And they are very quick and efficient and polite. Overall I have a pretty awesome experience and my kids love their new bunk bed! I will be coming back to purchase any other furniture I may need in the future. Sale # 17783
12/09/2014Provided by YPmobile
Working with Furniture for Less has been an awesome experience. Everyone from the salesperson to the delivery person to the manager have been courteous and helpful. Their products are affordable and of very good quality. This is our second couch from them and we will be back. #16983
10/24/2014Provided by YP.com
Sale Number 15427- I went into Furniture for Less not really knowing what to expect because I had never heard of them. I quickly found out that the prices are great! I was able to get a name-brand bedroom set at a low price. When the distributor accidentally delivered the wrong headboard, the Furniture for Less staff went out of their way to correct the mistake quickly. The customer service is great and the staff really cares about getting you a good deal. I will definitely go back for furniture in the future.
09/06/2014Provided by YP.com
I just LOVE furniture for less!!!! I have bought so much from them that I should work there LOL All the workers know me by name :) The manager name Jennifer is AWESOME and will help one as much as she can in getting a good deal. I've dealt with a lot of furniture companies but I must say that this company really cares.
07/18/2014Provided by YP.com
Sale # 14988. Truthfully I was very reticent about my delivery when reading store's No return/No exchange policy on the receipt, after paying it in full ! It is my first time purchasing with them, therefore did not know what to expect. Not sure if I just got lucky or their service has improved (reading bad reviews from 2012-13) but I have only good things to say. My bed frame was delivered on time, on a nice manner and the product was what I paid for, in very a good condition.
05/28/2014Provided by YP.com
Sale Number 14428. I happened to stop into the store without any intent on purchasing furniture. I stopped in, and found some very nice quality pieces that would enhance my home despite having bought furniture a year ago from Ashley's furniture. When I saw the price for the furniture, the delivery, taxes, and warranty (which my warranty covers 10 years and most places wouldn't think of offering - that says a lot!) - I couldn't pass it up. Needless to say, I should receive my furniture in a couple days. EXCITED.