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Reviews

JG
Justin G.

04/15/2016

Provided by YP.com

Doesn't even deserve 1/3 star. I opened a secured credit card. I had the card maybe 6 months. For three pay periods I had over draft fees and late payment penaltees. Why? Because I made payments 2-3 weeks before the due date, in FULL each time they cut my checks in half while opening the envelope. Instead of contacting me and letting me know and allowing me to send another check or process a payment over the phone they sent the check back with no notification that the payment wasnt processed and had the audacity to charge me late fees! After closing my accounts I left the savings open to keep my membership open. I had signed up for accidental death life insurance It was I NEVER received any other information about the insurance. Never got an account or policy number.After closing my account through all the bs with the credit card I get an overdraft fee of 33 It was the life insurance quarterly bill. I never authorized them to do an auto withdrawal. Worst experience of my life STAY AWAY

More Business Info

Hours
Regular Hours
Mon - Tue:
Wed:
Thu:
Fri:
Extra Phones

Phone: 317-636-8749

Fax: 317-636-8749

TollFree: 800-462-1431

Brands
visa
Payment method
amex, debit, discover, master card, visa
Neighborhoods
Downtown Indianapolis, Chatham Arch
AKA

Firefighters Federal CU

Fire Fighters Federal Credit Union

Category
Credit Unions
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