Animal Medical Center - Rachel Anderson DVM

Write a Review317-662-3955

CLOSED NOW - Opens at 9:00am

Not bad but getting worse.
When I first started going here, they were great. Friendly, attentive.
Now, they have some new vets (who are nice) but it almost seems like a regular doctor's office where you get your five minutes and then they are gone. The staff is still very friendly and my dogs do not have a problem with any of them. However... I called to find out the results of the bloodwork and three days of phone tag and finally another vet called and left a message on the results! Now, I called a week ago to renew the medication for one dog and was told they would call me back by the end of the day. I called and left a message a couple times now, but I am still waiting to find out if the medication has been renewed. My dog has run out and I am about ready to find another vet.
I give it three stars because they were decent and staff is nice, I trust them to take care of my dogs, but their vet's customer service seems a bit lacking of late.

Best vet service I've ever experienced. From the person who answers the phone, vet techs, vets, all are true animal lovers and great at what they do. They helped my dog through a difficult surgery and recovery, despite her fear aggression. My cat is on the mend, due to their tireless efforts. I wouldn't go anywhere else.