08/26/2021Provided by YP.com
This company goes above and beyond to satisfy their customers. Reasonable, efficient, courteous and punctual.
08/26/2018Provided by YP.com
The owner of the company is a real stand-up guy. Hands down!
I have been doing business with ARP Heating & Air Conditioning Inc. for a couple of years, and I recently renewed an annual service/maintenance plan with the company. Subsequent to my routine spring tune-up, I experienced a problem with my air conditioner, as well as the system fan. I contacted ARP, but I was inexplicably directed to call a competitor that had sold me my furnace a couple of years ago (the fan drives both the furnace and the a/c). I did that, and it cost me dearly.
However, after all was said-and-done, I contacted the owner of ARP, and he promptly refunded me the total amount that the competitor had charged me. Yes, 100% was reimbursed! I was astonished. What really surprised me, though, is that, in the memo portion of the check stating the reason for the refund, were just two words: "Bad Service." Truly, an honest business run by an honest businessman!
BTW, the only reason that I gave them a 4 on Expertise above, is due to the advice I got to call their competitor. Apparently, the ARP
reps I spoke to thought that the fan noise might have been a warranty issue related to the competitor's furnace installation (it was not).
I HIGHLY RECOMMEND ARP Heating & Air Conditioning!!
More Business Info
- BBB Rating
- Regular Hours
Mon - Fri: Sat - Sun Closed
- Furnace Repair
- Air Conditioning
- Service & Repair
- Generator Repair
- Water Heaters
- Bradford White, Carrier, Commercial, Generac, Guardian, Residential, Trane, aprilaire, honeywell, weil mc lain
- Payment method
- discover, mastercard, all major credit cards, check, debit, financing available, amex, visa
State Licensed #17411
Bonded & Insured
D.O.T. Operator Qualification Certified To Perform Gas Line Work
- Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Electric Equipment & Supplies, Electric Generators, Furnace Repair & Cleaning, Generators, Generators-Electric-Service & Repair, Heating Contractors & Specialties, Water Heater Repair, Water Heaters
- Other Information
Specialties: Heating & Cooling, Commercial Grade, Window Air Conditioning Units
Services: Heating, Furnace Repair, Air Conditioning, Service & Repair, Installation, Generator Repair
Free Estimates: Yes
Same Day Service: Yes