One Hour Air Conditioning

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My ac unit was failing to cool the entire house, usually when this happens it simply needs a cleaning, my father, who had done it in the past hurt himseld and was unable to help this time. I called to get a quote from the company due to something on the paper. They quoted me 120.00 for a cleaning. I work nights so I left some cash with my fatherwho would be there so I would be able to sleep for work the next night. My quote went from $120.00 to paying the service technician $219.00. The handwritten bill states that there was an extra $99.00 charge for cleaning the coils. After hearing that it was almost $100.00 more than what was quoted, I called the company to find out why coil cleaning was not included in a normal cleaning. The person who answered the phone explained that they were the schedualing department and they would pass my information on the billinig department, who in turn would call me back to answer questions. As of a week later no call back was made. I plan on calling them back again to get an explanation of why the technician charged extra for something that should have been covered in the cleaning I was quoted for. Of course, they tried to push the "club" thing several times. Clearly I was not satisfied with the company, for failing to stick with a quote and for failing to explain why something was extra. Truthfully I don't believe they deserve a star rating at all.