LA Fitness

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OPEN NOW - Closes at 8:00pm

I have been a paying member since this location opened. I have tried to have this facility credit my fiancees membership which she cancelled in Sept 09. The membership continually got billed until its' termination in Dec after I raised another visit to stop billing my card. Have I gotten a call from their supposed money manager to correct this. I have not. I just got off the phone with their manager Don, who has given me the run around for almost a year. Their money manager David, has also refused to call me. I am now persuing communication with LA Corporate. Not sure that will be any better if their management team is the same... As a side note. If you are a member there, DO NOT park your car on the south side of the building...apparently having your cars broken into is a common occurance, and getting security out there is not a top priority either. I was told that corporate cannot justify the additional expense. I have had my membership suspended and paying only $10 per month since surgery in April. Wish at this point I would have just cancelled it and saved the money. Probably going to cancel now if I do not get a satisfactory resolution, and go to another fitness facility... Such is life. Customer service is poor at best. They can take your money, get your billing set up in a moment, but trying to take care of anyone does not seem to be a top priority.