Tallulah's

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CLOSED NOW - Opens at 9:00am

My experience happened on 8/27/14

I walked in to salon with my sister and niece (recently turned 3yo). Kelly came around the corner to greet us but looked disappointed when she finally reached the sitting area. She said her name was Kelly and she'd be with us. She left to go into the back. You could tell she didn't want us there. Oh by the way were' black.

In walked another worker. Greeted us. Kelly came back around to talk to the other worker. Lots of whispers. My sister and I came early. But sat in silence and I for a moment felt as if I were invisible. No other conversation took place. Other than to compliment my niece on how beautiful she looked.

My appointment was at 11:15am. I wasn't shown back to the room until 11:30am. In which Kelly awkwardly showed me to the back. While waiting for her to return back to the room to begin the wax. I loudly over hear someone say "Hey you might want to get your purse, it's open with all that money sitting out. You don't want it taken". Did I mention how small the shop was? My sister heard it. We were both offended. At this present moment the only people in the shop were my sister, myself, my niece, Kelly and another worker. Who would have stolen the money? Completely offended.

The wax begins. Kelley used a wooden applicator to apply the wax, once she applied it. She sat the applicator on my leg with that wax on the end sticking to my leg. Once she needed the applicator she would remove it from my leg and use the mesh like cloth to forcefully remove the wax. She did that twice. The third time I said "Could you not use me as a wax holder", and I pointed to the applicator sitting on my leg with wax adhered to it. She replies sarcastically "Sorry, I didn't know I was using you as a wax holder".

The wax begins. No gloves, used the applicator multiple times without changing it out. Used the same wax stripe several times. For a master esthetician you would think she knew how unclean it was to double dip with that wax? You would think she knew that you couldn't apply large hot amounts of wax to an already waxed area even if it were to remove a few strands of hair.

The wax continues. This was the most painful wax I'd ever had! She had the nerve to tell me it was normal. I've gotten waxed By Spa L in Huntsville and Waxes by Claudia in Charleston SC over a course of three years and I've NEVER had this experience. I've never been so bruised, red and had burns.

My final result is horrible. I'm burned, red in some areas, there are sores from BURNING. I'm extremely tender from the BURNS I've acquired. I'm extremely disappointed. Luckily I stopped my sister from having the same experience.

She was condescending in conversation, snarky, have extreme amounts of attitude. She was rough, lacked bedside manner, if I did not force conversation she would NOT have spoken to me and I'm not sure what I did to receive any of this? Maybe entering her shop? Lesson learned. Just because someone is on groupon doesn't mean it should be purchased. Worse experience ever. I would NOT be shocked if I have folliculitis.

I did ask if she had Yelp. I wanted to record my experience. She asked if I were going to give a bad review(because she's gotten a bad review before but didn't dignify it with a response). I lied and said no, only because I didn't want further bad service from her. But frankly I wish I had read her yelp page prior to going. It would have saved me from waxing burns. If you are in Huntsville I HIGHLY and with honor recommend Spa L. they are wonderful.

I bought a Groupon for a Brazilian wax at Tallulah's. I am hesitant to try any new salons for waxing, but it was such a good deal, I couldn't pass it up. The salon is in an old cottage in the Five Points section of Huntsville. My appointment was with the owner and head Esthetician, Kellye. Kellye did an excellent job with my wax. She even offered to clean up my eyebrows and take care of my upper lip while I was there. She gave me skin care tips, even as I was leaving. While I was nervous walking in, I felt very comfortable by the time I left and will be returning.