Gerber Collision & Glass
13516 Old Statesville Rd, Huntersville, NC 28078
Reviews
09/09/2015
Provided by YP.comCustomer service leaves a lot to be desired. When dropping off the car, they spent 5mins. marking the area to be repaired and then about 30mins. to mark up all pre-existing tiny scratches, etc. Felt very humiliating. When I finally made a remark in that direction, they brought out a second person to join the car marking 'fun'. Will not return and can't recommend them. Its a pity - on a previous job, I liked the quality of the repair, but customer service was also less than great. Pricing is high.
Update: The price estimate we got just went up from $740 to $1640. What changed: "Other guys started looking at it." No apology.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Payment method
- amex, discover, master card, visa, cash, check
- Other Link
- Categories
- Auto Repair & Service, Automobile Body Repairing & Painting, Windshield Repair
- Other Information
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop