Zio's Italian Kitchen

Write a Review281-872-5333

I went out with my little girl to celebrate my birthday. The waiter took too long to come to the table to take the drink order and then to return with the drinks. Service took way too long for the fact that it was just my daughter and myself and she had spaghetti and I had a salad. We both needed our drinks refilled but the waiter did not return until we were finished eating. He did not even offer to refill our glasses. I had to ask for that. I asked for a dessert and a to-go container. He disappeared for 15 minutes and when he returned he asked what else we needed. I reminded him that I had already asked for dessert and a to-go container. This dragged out way too long. The last straw was that he charged my credit card for someone else's dinner. A $20.00 meal has now cost me about $50.00. I have spent some time on the phone trying to get it sorted but it apparently will take five days for the charge to just "fall off". The restaurant has no assistance to offer me. It was my understanding previously that merchants were able to adjust charges at the time. I have done this myself at certain jobs I have held. So I am very displeased that I have been told there is nothing to be done. I will research this so this does not happen to me again. I regret very much that I ever gave this restaurant a second chance from a previous visit. I will not go here again. It was a very unpleasant visit.

Stuffed Mushrooms came out cold and cheeses not melted. Artichoke and spinach penne is too much pasta for delicate suace. Needs to be on angel hair or such pasta.

Always good quality food. Great for on-the-go service! Lots of variety for great prices!