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Reviews

MN
Monique N.

07/09/2018

Provided by YP.com

HORRIBLE EXPERIENCE, don't waste your time or money. Beware, Dr. Duy-Liem Nguyen also works at Baybrook Mall Dental and Willowbrook Dental as well.

He did my general cleaning himself and was extremely rough with my gums. When I asked him if he could be more gentle, he stopped with an attitude and said, "if I was being rough, wouldn't I be yanking your head from side to side?!" Then proceeded with no mercy. So unprofessional.

I went to another local dentist THE NEXT DAY and they were horrified that I had a "cleaning" the day before, and yet there was plaque left on my teeth visible to the naked eye that they documented with xrays, digital, and ACTUAL photos!!!

When I contacted Baybrook Dental to rectify the situation, Claire, the receptionist, talked to me about a refund for the cleaning. It's been several weeks and I'm still waiting. Then, the only phone number answers as a fax machine. I have no idea what is going on.

Next stop may have to be the Better Business Bureau.

More Business Info

Hours
Regular Hours
Mon:
Tue - Fri:
Sat:
Extra Phones

Phone: 281-955-5558

Location
Willowbrook Mall
Neighborhoods
Willowbrook Mall, Willowbrook
AKA

Willow Brook Mall Dental Pc

Category
Dentists
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