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Reviews

KS
Kristin S.

09/26/2015

Provided by YPmobile

Do NOT take your pet here. Both receptionists were rude and didn't have a clue how to run an office. Neither one of them knew what the other was doing. They allowed kids to run around unsupervised and couldn't manage the few clients they had in the waiting room. Finally after checking back twice we were able to go back to the exam room. The tech took my dog to the back without any explanation. While waiting I noticed how filthy the exam room was and wanted to leave immediately. 10 minutes later the tech and vet came back. It was our first time there and the vet never asked any questions about my dog especially if she was allergic to anything. He immediately started putting drops in her eyes and pulled out some 1985 black light (that he couldn't work). He listened to her breathing and said, "I'm thinking it's just allergies" and said he would write a script for drops. Never once did anyone explain the procedures or cost prior to completing the exam. Nor did he offer any educational explanations for what he was doing or any insight as to why dogs come to the vet for similar issues. I was told to go to the receptionist to pay. Only to wait 30 more minutes and still not be finished. The receptionist said she had to wait for the doctor to finish with the chart. When the chart came through she said $135 with no explanation of the charges. When I asked she said, "After you pay it will be in your bill." I was so mad and my dog was upset for being there for 90 minutes. I just paid and left as fast as possible.



If you love your pets you will not subject them to this staff or clinic. It was the worst vet experience I've had in over 20 years. I will never go back. Of course there is more than I could ramble on about but hopefully you get the picture.

VA
Vossroad A.

10/10/2014

Provided by YP.com

The women that work up front are pathetic. Very unprofessional. Rude. Stupid.



They murdered my neighbors dog two and 1/2 weeks ago. They told my neighbor her dog had cancer. After surgery, (removal of the spleen) and some other stuff, turns out that the dog did NOT have cancer. They performed surgery on an assumption. Disgusting!!!!! They killed, (murdered) the dog.



When they called and asked about cremation or burial, they also asked if my neighbor wanted a paw print. Of course the answer was yes. Well, guess what they didn't do before cremation?!?!? NO PAW PRINT!!!!!



Do not under any circumstances do business with Voss Road Animal Clinic if you love and care for your pet. You will be sorry and so will your pet.



From the minute you walk in that place, it's a zoo. None of the women behind the counter have a brain or IQ over 60. The most unprofessional vet clinic in Houston by far.

M
miles.self

02/08/2012

Provided by YP.com
I have witnessed two Euthanasi...

I have witnessed two Euthanasia sessions in the past and thought to myself...how automated and uncaring this is. I was blown away with the way my 12 year friend was treated. And, by his whole staff! I came in crying and holding my pet (Salvador). Then a staff member escorted my wife, me and Salvador to a private room with a bed (to be certain Sal was comfortable) and made me feel as though I was letting a family member go. Dr. Ben Tharp was so empathetic and very gentle with him. I have never seen or experienced that before and would highly recommend my AGGIE friend Dr. Ben Tharp.recommend using my AGGIE friend Ben Tharp.

D
doglover121212

12/17/2011

Provided by YPmobile
Bad Receptionist and Vet!!!

Service starts with Receptionists - Poor service!! More interested in "pimping" new flea product than giving attention to Clients waiting!

Vets are $$$$$ hungry and overheard Dr T being VERY rude and unprofessional to woman who had an ER with her dying cat!!

Absolutely NO excuae for such unprofessional behavior.

Will NOT return!

T
thopkins

10/02/2011

Provided by YP.com
I think everyone working here ...

I think everyone working here are heavenly angels. Thanks so much for taking care of my old Tom. I know I won't have him for too much longer but at least I know I have give him the best care. I can not thank this clinic enough.

M
melissaaggie98

11/27/2009

Provided by YP.com
Great place!

These people are the kindest and best with animals!

L
lindah50

11/23/2009

Provided by YP.com
Taking care of Abby

I cannot even begin to thank Ben and his team for caring for my Abby (and Sammy and Chelsea) for all of these years..and my sister Sharon..what a wonderful pet loving clinic. THANK YOU! You will meet them all on the Rainbow Bridge..be prepared to be kissed a LOT! My heart is still broken about Abby..but hey !! Thanksgiving and Christmas IS going to happen! And we still have Chelsea!

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Emergency Services Large Animals Small Animals
Brands
advantage, heartgard, purina
Payment method
cash, check, visa, mastercard, amex, debit
Neighborhoods
Voss Apts, Westside, Great Uptown
Other Email

Categories
Veterinary Clinics & Hospitals, Pet Services, Veterinarians