VIP Moving Service

Write a Review713-660-0441

DO NOT USE UNLESS YOU WANT TO WAIT OVER 24 HOURS TO ACTUALLY MOVE!! WAS GIVEN A WINDOW OF 2 HOURS (12-2pm) ON A SATURDAY MOVE. AT 1:45 I CALLED THE OFFICE AND LEFT A MESSAGE STATING I HADN'T HEARD FROM ANYBODY YET. 30 INUTES LATER I GET A CALL FROM LARRY SAYING THE CREWS WERE RUNNING LATE AND SHOULD BE THERE IN AN HOUR AND A HALF. AROUND 4pm STILL NO MOVERS!!! CALLED SEVERAL TIMES, LEAVING MESSAGES EACH TIME. I NEVER HEARD BACK FROM ANYONE AT THE OFFICE. AROUND 7 THAT EVENING, THE ACTUAL MOVERS CALLED AND SAID THAT THEY WERE GOING TO BE THERE AT NOON THE NEXT DAY(SUNDAY) I STILL HAVE NOT HEARG BACK FROM THE OFFICE. NOON THE NEXT DAY THE MOVERS STILL HAVEN'T SHOWED UP. FINALLY AT 1:15pm THE MOVERS SHOW UP.NO APOLOGIES, NO NOTHING. THE MOVERS MOVED EVERYTHING, NO PROBLEMS ON THAT END OF IT. NEXT DAY I SHOOT AN E-MAIL TO CHANTAL, EXPLAINING THE SITUATION AND HOW UPSET WE WERE, AGAIN NO RESPONSE. SO USE THEM IF YOU HAVE ALL THE TIME IN THE WORLD TO MOVE AND DON'T MIND UNPROFESSIONALISM, ALL THEY WANT IS YOUR MONEY, THEY KNOW THEY HAVE YOU BY THE BA**S, AND ARE AT THEIR MERCY,