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12/07/2013

DO NOT USE VENTURAS BRIDAL

Horrible customer service! Horrible manager! I purchased a dress from Ventura and when i went to pick it up they told me they did not have it. The clerk told me she would talk with the manager and have her give me a call. I never received the call. After trying to contact the manager again 3 times, i was finally able to get a hold of her. She was very unpleasant and told me someone else must have pick up the dress and that i would have to figure out who it was and resolve the issue myself. I reminded her that i had purchased the dress from her store, not someone else and that i expected to receive the dress from the store. I was told i would not be refunded nor would the dress be replaced. I would never use Venturas Bridal. I am now out a total of 236$. You've been warned...

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: 713-880-5544

Phone: 713-880-2788

Payment method
master card, visa, amex, discover
Neighborhoods
Sunset Heights, Central Houston, Greater Heights
AKA

Ventura's Formal Wear Dry Cleaning & Alteration

Ventura's Formal Wear

Categories
Tuxedos, Dry Cleaners & Laundries, Formal Wear Rental & Sales