Ventura's Cleaners

Write a Review713-880-2013

CLOSED NOW - Opens at 9:00am

Horrible customer service! Horrible manager! I purchased a dress from Ventura and when i went to pick it up they told me they did not have it. The clerk told me she would talk with the manager and have her give me a call. I never received the call. After trying to contact the manager again 3 times, i was finally able to get a hold of her. She was very unpleasant and told me someone else must have pick up the dress and that i would have to figure out who it was and resolve the issue myself. I reminded her that i had purchased the dress from her store, not someone else and that i expected to receive the dress from the store. I was told i would not be refunded nor would the dress be replaced. I would never use Venturas Bridal. I am now out a total of 236$. You've been warned...