01/08/2019Provided by YP.com
This was a huge relief because my initial move was a huge disaster. So disastrous that we were very skeptical about ever using another moving company ever again. US Van Line restored our trust in moving companies. We received on-time, reliable and honest updates from the sales agent. The Delivery driver updated before the delivery arrives and called me again 30 minutes away. The people in the office and the field people are accurate and very polite. I didn't have any problem with this amazing moving service and I am willing to refer them to my colleagues and friends.
01/05/2019Provided by YP.com
Moving is always difficult and sometimes can be nearly impossible task. The farther it is the more likely you are to have damages and the cost is very expensive. So I'm very happy that I found a moving company like US Van Line that was able to revive me a quality service for a price that was still within my budget. They also packed all my fragile items so everything I own, that was valuable to me, made it safe and sound in one piece. I couldn't have asked for more and working with a real pleasure. Thanks for this awesome moving service.
10/11/2017Provided by YP.com
I had a really great experience moving my family to California with US Van Line
We reserved our move in June withh the move date of August 27. Due to hurricane Harvey forecast We called The office and talk to the manager lisa and requested an earlier pick up date. They were completely booked but managed to somehow accommodate us and move my date for the 24th. The crew was very prompt and arrived early in the morning they did a fantastic job packing my three-bedroom home. They were really professional. I didn’t have to give them any instructions regarding the packing. I like the fact that they were very precise but fast. Once everything was loaded to the truck Mike the foreman went around the house and cleaned and picked up all the extra tape materials and debris. They left my house in top shape. The loading out of Houston did get delayed because of the hurricane and that’s perfectly understandable. All roads were impassable but even with the delay we did get our belongings on schedule in 10 days as promised. Everything arrived good shape. I was really worried that my belongings may have been flooded I made numerous phone calls and Lisa was available during the storm ( they worked from a satellite office) She was able to assure me that they did not flood . All of my possessions arrived in good condition I highly recommend US Van Line To anyone moving cross country. And we will definitely use them again!
10/01/2017Provided by YP.com
This is my second move with this company. They are wonderful. The first move they move my daughter to Florida and everything went well and without a hitch. We hired them again as a last minute move on Thursday, August 24 For a pickup Friday, August 25. They were fully booked because hurricane Harvey was approaching but Nicole my sales representative worked her magic and squeezed me into the schedule all she asked is for flexibility with the pickup time. I was very relieved because we do live in the Meyerland area and we have already sustain 2 floods. So you can only imagine how happy I was that they were able to show up on Friday before the storm hit us they did show up late that evening and packed up all of our belongings and moved it out of the house. I was very surprised and they work that late since the storm was approaching and it was raining but these guys did not even take a break and had two more pickups after mine. There's very hard-working guys that really care about their customers well being. They did not raise the price because it was a last-minute move or take advantage of us because we were desperate right before the storm they stuck to the quote that they gave us weeks ago and did not charge us a dime more. My house did flood but thanks to US van line I did not lose any of my belongings I am so ever grateful for them then did a wonderful job and thanks to them we still have all of our furniture clothing and personal items. Words cannot express the gratitude my family has thank you!
08/24/2017Provided by YP.com
Hello Nicole, I am sending this letter to you and your staff on behalf of me and my family. If you remember, I was nervous about making my move to D.C.. You assure me that your company would take care of everything. You proved to be a woman of your word. Every aspect of the move was handled professionally and courteously. I appreciate your patience and understanding of my time line of relocating for my new job. It was extremely time consuming negotiating the time line for my new position. I am not sure how your company allow me to move 4 days earlier but you made it happen and with that said I am not sure how we would of done it. My Son got to enroll for summer classes with Georgetown University while I got an extra 2 weeks to get my new home in order before starting my new position with the Children's National Health System. Truly a blessing for me and my family to have these opportunities and with the help of you and your staff you have all made this happen as a team. I can't say enough for the professionalism and I must emphasize what a great team of guys you had move us, they were hard working, efficient, careful, and barely stopped for a minute. Thanks to your expert packing and help with moving all the heavy items and the hard work it took to pack my 4200 SQ FT house. Your business office made the financial end a breeze and the price of the entire packing, and moving was very reasonable. I would not hesitate to recommend your company to others. You are THE BEST MOVING COMPANY !
Warn Regards, Lucinda Cormier
08/12/2017Provided by YP.com
US Van Line is fantastic. We had a wonderful experience with them. No wonder they get 5 stars from every reviewer here . We would give them 10 stars if we could.
I am very particular of what companies I hire when it comes to my personal belonging and life at that. I hear many stories and can relate to bad experiences I've come across in the past. In order to secure my decision I choose requested individual quotes from all 3 well rated companies i had selected. After reviewing and comparing estimates,
US Van Line stood out and impressed me the most, their structure was well formatted and the way they presented me with recent references I could refer to created that comfort I needed. You should never be too comfortable without looking into company. I have many valuable and delicate things I had them handle and they were able to honor their agreement and ensure everything would be delivered the way it came. To sum up my wonderful experience I want to say with no doubt I would recommend and continue using this company.
They are worth every dollar and can assure to do the best job whether it be a little close move to a large long distance move. They have the knowledge, experience, and crew it takes to take it on. I gave them five stars but I would without hesitation double that rating to ten stars if I had the ability to, they did everything right from the very moment they walked in.
My biggest concern throughout the entire move was precisely how we would be able to get all of our belongings from one place to another without damage. And without a sign of distrust they were able to provide me reassurance that our stuff was in good hands and these movers truly knew what they were doing.
Everything arrived in perfect condition. Thank you guys so very much for all the help you guys have provided to us and the assistance you gave to make our family's stress about a new city and a new place just a little easier!
07/17/2017Provided by YP.com
What a great crew. Three men came to pack us up in Galveston Texas. The crew were hard working and conscientious. They were careful to show me everything they found dinged, broken, or bent on every piece of furniture before wrapping. They wrapped the HECK out of every piece, nice or not. They made a crate for our two large screen televisions on site. They wrapped stacks of boxes to keep them secure. They brought lots and lots of packing material (included in the cost) and used it all. We had NOT ONE BIT of furniture damage. They had the truck loaded completely in 4 hours, ready to drive to the scales.
Lisa , at the office, was always in constant contact, checking in with me on how things were going, eta, etc. Easy to reach and helpful. Cost was a bit high, but that was due to the fact we have more stuff than we thought! (Including a piano, and an addition sectional sofa that we just purchased which they moved so very well.)
The delivery was exceptional -This time, only two guys were there—Mark again-- and they were amazing. Moved everything in, assembled all furniture, stacked all the boxes exactly where I asked, and were so careful. They wrapped all of the wooden railings and newels and other woodwork in the house for protection. They packed and cleaned out all of their trash.
Hardest working guys I've ever met. HIRE this company.
07/16/2017Provided by YP.com
GREAT SERVICE I usually don't write reviews for moving companies because they are usually the same , unfriendly, unprofessional. I move every year and each time the move ends, we get charged some unknown charge. US Van Line is different. I am writing this review for Mike’s team and Nicole my coordinator. Exemplary.
From the get-go, the coordinator called and followed up with me making sure I understood what to expect and working with me to ensure my moving experience was stress-free. She helped me make an informed decisions, meaning, I was given several options so I can decide what was best for me. She always called me back promptly whenever I needed to talk to her. She was exceptionally detailed and was HONEST. They WON'T MISLEAD YOU WITH ANY HIDDEN COSTS. And they tell you what you "may be' charged so you know what you are getting yourself into. Thanks for your honesty Nicole !!!!!
Mike’s team was superb. They were exceptionally polite, and PROFESSIONAL. They called me before they arrived, walked through my order, helped me understand what to expect, then proceeded to wrap my paintings and lamps with such speed and care, it was fascinating to watch such skills. After the move was completed and we walked through the pick-up list, Mike asked me if I needed anything else and walked through the paperwork. His office called me to double check on my experience with the team too! Mike's team left my home clean, and with a handshake. Usually I am panicking up after the movers and running after them to tell them to be careful, but not this time. Thanks Mike for all your advice and assistance in this really great experience. You and your team have reduced my stress in this move tremendously. I will call you in a year!
06/24/2017Provided by YP.com
Words cannot describe how great this company is. They Assisted my daughter moving back to Florida .I was amazed and expertise of the Packers they packed up the whole house in 10 hours loaded it perfectly to the truck and secured everything. Handed us a very thorough inventory everything That was loaded ..
they met up with us today to deliver everything and place every item in its designated room assembled all the beds perfectly. I'm so happy we went to with US Vanline. These guy don't only promise they deliver everything that we were promised we got. The price didn't change and we got white glove service move at the budget. Would definitely recommend them to anyone that's moving. So if anyone is looking for an honest, hard-working, professional, exceptional company look no further.
06/15/2017Provided by YP.com
I have moved cross country many times before but this is the best company by far!!! Very professional crew. They provided full service for my 5 bedroom home move. Will definitely use them again and highly recommend their services A++++