At Tommie Vaughn Ford, we are committed to providing excellent service before, during and after the sale. Whether you are looking for a new Ford, shopping for a used vehicle, needs parts and accessories or service work for your Ford, Lincoln or Mercury - we are here to help! We have a great selection of new Ford cars, trucks, SUVs', vans and CUV's. We also stock a large inventory of top quality pre-owned vehicles including low priced cash cars. Our finance department can offer the finance plan you need along with extended service plans. We also feature Quick Lane service and a full body shop - collision repair shop. Our Fleet department can help you with your commercial car and truck needs. And for the racing enthusiast, visit our Performance Shop for all your racing needs!
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Reviews

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Tommie V.

11/01/2012

Provided by YP.com
Christina, Thank You very mu...

Christina,

Thank You very much for facilitating my trade-in and purchase visit today. David helped me picked out a really nice 2013 that was right up my alley. Michael, it was nice meeting you as well…it’s great to see an operation working as a team – that is how I run my crew! I want to make sure that Christina is also compensated on my deal – I mean that sincerely. She was the only reason I chose to visit Tommie Vaughn, instead of the other 15 dealerships who were calling/emailing me. She was courteous and kind on the telephone, and most of all, punctual with responding to my requests. She must be rewarded for her hard work. David did a great job in helping me select the right vehicle for me – he was quick and honest – which is what I like. I’ll be happy to refer any friends/family by way of your team at Tommie Vaughn if I know someone is looking for a Ford, or a used car you have on your lot.



Jon Paul Castorena

Houston, TX

claimed iconBusiness Response11/02/2012

John, Thank you for taking the time to write this great review. We are glad you found our team to be helpful and efficient as we strive to provide excellent service to everyone who walks through our doors. If you have any need for further assistance please feel free to get in contact with us. Sincerely, Michael Coscarelli | mcoscarelli@tommievaughn.com

This listing has been claimed by a business representative.
M
mistertimj

05/30/2012

Provided by YP.com
Purchased a 2012 Shelby GT500....

Purchased a 2012 Shelby GT500. Paid full sticker price. Upon delivery, vehicle had a nick in the console and discoloration in the bezel around the navigation screen. Ford denied warranty service to correct these problems. Dealer failed to convince Ford that the problems were due to manufacturing defects.



In contrast, my other new car experiences were significantly better: 2001 Acura MDX (purchased from Sterling McCall), 1999 Mercedes Benz E320 (purchased from Star Motors), and 2011 BMW 328 (purchased from Momentive). Both Sterling McCall and Star Motors corrected manufacturing defects withough argument and without cost to me. BMW had no defects.



For the time being, I do not plan to return to Tommie Vaughn, and am not likely to make another Ford purchase.

E
ecommtech

08/29/2009

Provided by YP.com
Car Buying Guru " The Auto Broker "

As a young business owner and ex-auto dealer, who has purchased over 55 cars in 18 years, with a average of 50000 driving miles a year, I have seen and heard almost everything. It was nice to get a call form David Bagby in regards to the Taurus SHO, I built online @ 2am in the morning. What's interesting is, I didn't expect to hear form anyone until Monday, but today is Saturday. I explained to him that I have very high expectations of after the sale services and the reason for this is do to the fact I own very high end car such as the Audi A8L and the a Lexus LS460 and these car dealer have raised the bar for every other car dealer when it come to service. Grant it the SHO isn't a 65,000.00 Audi A8L but it is a suggested retail of $43,000 when I finish the spec. further more I'm spending my money. Years back I bought a car from Tommy Vaughn Ford and I had no problem with them at all. I called about a coolant leak I had one Monday and schedule to bring the car in later that day, which I did. Tuesday I got a call and the service adviser gave me the information as to what the technician had found (grant it he had no idea I was a Automotive Tech also) and I had already checked to see what was leaking. However he told me the lower radiator hose was bad and they would replace both upper and lower hoses and the thermostat as well a flush the coolant system as preventative maintenance. Car a getting more expensive and the service,experience and environment should be invigorating as spending $60,000.00 on a F350 or $40,000.00 on a Taurus.

In order to understand what price you might expect to pay for your next car, you must first understand how new car pricing really works. As you know, pricing is very important whether you lease or buy.

Different customers can pay widely different prices for the same car, at the same dealer, on the same day — depending on each customer's knowledge of how car pricing works. New car dealers expect most customers to negotiate price. Unfortunately, negotiating is not easy. Buying a new car is more like haggling for a donkey in Marrakech than buying a refrigerator at Sears.



Dealers are able to quickly spot customers who don't have the knowledge to negotiate well. Knowledge is key.



Let's take a look at how dealer pricing works.



Manufacturer's Suggested Retail Price

First, for new cars, automobile manufacturers decide the retail price that will be set on each model, each model variation ("trim"), and each option. Combined, these prices become the Manufacturer's Suggested Retail Price (MSRP). These prices can change from year to year for the same models, or can even change one or more times during a model year.



The price shown on the vehicle's attached window sticker. There will also be additional charges for transport and preparation ("destination charge"), and distributor/dealer installed options. These charges are not technically part of the MSRP, but are part of what you pay.



Notice that the "S" in MSRP is short for "suggested," meaning that a vehicle's sticker price in only a recommended price. A dealer is perfectly free to charge more or less if he chooses. For hot-selling new vehicles in high demand, selling prices can easily be higher than sticker price. For slow selling vehicles in good supply, selling prices will almost always be less than sticker price.

Vehicle MSRP and invoice prices can be found at Edmunds.com.

More Business Info

Tommie Vaughn Ford - your full service Ford dealer in Houston!

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

TollFree: 800-481-9362

Brands
Ford, Lincoln
Payment method
all major credit cards, visa, discover, mastercard, amex
Neighborhoods
Greater Heights, Central Houston
Categories
Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, New Car Dealers, Used Car Dealers
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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