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Reviews

JH
Jim H.

06/12/2015

Provided by YPmobile

Every hot summer I am reminded of this scam of a shop using junk yard parts (AC compressor) for new $$$.A V8 2dr now has a hair dryer compressor. Vent temp was 55f. Spec is 40f. Owner said screw off weeks after initial repair well within warranty.



On google review he frantically called 2x and said bring it in to fix, I did, he flew down Memorial to get rpms up and temp down, parked it in front, asked me to look at temp gauge as we both watched it climb back above 50f. He took temp gauge, got out and said screw off again.



Dave admits he buys his shady parts from 'a buddy'. Not a business. Not an institution. And reports that he sleeps well on his unethical activity.

U
umpoozi

04/14/2013

Provided by YP.com

BEWARE!!! Do not take your car here!!! I took my car here for an oil change about a week and a half ago. Even though it was a bit pricey, I was lured in by the free diagnostic and follow up by Dave but don't be fooled. They know this will lure people in so that's why they do it. My car sounded a little funny after the oil change but I figured it just needs a little time. After all, who messes up an oil change? Boy was I terribly mistaken. The next day, my car broke down. Ironic don't you think? I immediately went online and began to read reviews and apparently this happens quite often. They have screwed several people's cars up in hopes that they'll come back to them and pay more money. Talk about greedy rotten scoundrels. Don't believe me? Give them a try and you'll see. So as soon as my car broke down, I called and told them what happened. They sent their tow truck to me right away and told me if it was something on their end that had been done, then they would cover the tow. I sent my husband with the tow truck and I walked home with the kids. My husband called and let me know that I had forgotten to give him the car keys so they were unable to do I diagnostic in which they were going to charge me a $110 for. They put the car up and took a look at the oil and quickly stated, "It's nothing we've done." By this time I had gone online to read the reviews and told my husband to get our car out of there right away. I called Geico to have our car towed out of there. My husband proceeded to pay tow the tow bill and Dave stopped him and said, "Just pay it when you pick it up. No where will be open over the weekend to have it repaired; plus we'll have to order parts. Besides, expect anything with a car that has over 300,000 miles on it." WHAT??? First of all, our car has 136,00 miles on it, not 300,000. Secondly, there are quite a few places that are open on Saturday and many mobil mechanics in the city, and lastly, who ever said we were going to allow YOU to repair our car??? Not to mention how do you know that you'll have to order parts and you haven't even looked at the car? No thanks Dave, the Auto Doc has done enough. He stated that they were about to close anyway. When Monday morning came, we arrived before they even opened just to make sure they didn't try and pull a fast one even though I called Friday and told them I wasn't having my car repaired there. The guy on the phone got an attitude. We had the car send to OUR trusted mechanic and he stated that something looked a little strange under the hood. When I found out what they did, I'm going to take further action. These people must think they're dealing with an idiot. Ah yes, and that award that they have on the wall is like 10 years old. They've definitely gone down and are getting pretty poor ratings here lately. They're trying to make money through underhanded actions while they promote Jesus on the walls of the shop. I'm so disgusted. F- ratings

anonymous

03/20/2013

Provided by Superpages

They kept me posted the whole time and kept my car when I couldn't take time off work to get it the were very flexible with me.

anonymous

02/21/2013

Provided by Superpages

fast friendly and they Know what they are doing

F
fayjonterjjd

05/16/2012

Provided by YP.com
Very friendly staff, upfront a...

Very friendly staff, upfront about what insurance would and would not cover. They have a passion for teeth and put you at ease.

D
dilshannn

04/30/2012

Provided by YP.com
The Auto Doc is a "one stop sh...

The Auto Doc is a "one stop shop." They have always worked on my cars, and have always done a great job. I couldn't be happier with their service.

D
daniel147882

04/20/2012

Provided by YP.com
The best auto shop in Texas. ...

The best auto shop in Texas. Love these guys. Very honest and knowledgeable, and can do just about anything.

B
bbrandiyes

03/22/2012

Provided by YP.com
My brakes were making a ridicu...

My brakes were making a ridiculously loud sound that sounded like grinding, screeching metal. I took it to The Auto Doc and they were able to fix the problem and charged me less than I thought it would cost for new brakes and rotors. They were very nice and made me feel like an important customer!

D
deniseb56

12/21/2011

Provided by YP.com
I brought my vehicle in for a ...

I brought my vehicle in for a tune-up and they did a wonderful job with it. The staff was super friendly and reliable, making me aware of all the changes that were going to be made to the vehicle. I greatly appreciate the excellent service and I highly recommend The Auto Doc if you're in the area.

C
catherine32

12/13/2011

Provided by YP.com
The service here is excellent....

The service here is excellent. Everyone was so friendly and helpful. This is my new go to shop! Thanks guys!

C
change4_julie

12/01/2011

Provided by YP.com
I used to come here all the ti...

I used to come here all the time for auto repairs and oil changes back when I owned a 10 year old Toyota. Oil changes were quick and they allowed the customers to watch as they performed/explained the diagnostics and repairs and their prices were also great.

P
primalgroove

11/17/2005

Provided by Superpages
OK for general maintenance tune-ups and oil changes. Anything more difficult take it to specialist.

Good Location, Reasonable price but when you are paying hourly while they are learning, it is cheaper to use the dealer. They quoted me a job to take 4-5 hours but the dealer completed in less than 2 hours. It was then that I realized that they were shade tree mechanics.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Brands
Acura, Audi, BF Goodrich
Payment method
check, debit, all major credit cards
Neighborhoods
Central Houston, Neartown - Montrose
Languages
English, Spanish
AKA

Auto Doc

Categories
Auto Repair & Service, Auto Oil & Lube, Auto Transmission
Other Information

Parking: Lot

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