Star Tex Power a Constellation Company

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Deregulation can be a pain as you get the joy of chasing a new rate every 6 months or so. This is our third electric company and the experience has been pretty much the same as the previous two. The transition to Startex went smoothly and the service itself has been fuss free. My advice - go with whoever offers you the best rate and is reputable. If that happens to be Startex Power you can use this code 1L5TK and we'll both get a $50 Visa card. Not too shabby, eh. (Or, if you're lazy like me you can use this link: http://www.startexpower.com/Signup?By=1L5TK) Regardless of who you choose, good luck in the hunt!

I was with Startex for 3 years when I was in the army. During those 3 years, I never had a problem with them. My bill was always the same, add or minus $10. When I left, I was in a hurry, so I forgot to contact the company to tell them I no longer needed their services. 2 months later, I get a bill for $150. I contacted them and told them I already lived out of state but that I will be paying the balance. They emailed me back the following day and said it was all good, just email them a copy of my orders or current electric bill and I won't have to pay it. So I did and that was that.



The main reason I give them 5 stars is because I'm also comparing them to Puget Sound Electric (WA State) and TXU Energy. Both I've had problems with, problems that took to long to address.

Im not suprised all the reviews on this site are horrible. My particular issue is with the call center manager Lia Palma. She is a horrible individual who will fire good employees for her own reasons and make up something if you do nothing wrong. She can't even prove the claims she makes before firing you.