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serviceissimple

05/23/2011

Provided by YP.com
If you want good customer serv...

If you want good customer service and a job done well, Sims Cleaners is NOT the place to go. I took 3 items to their Sugar Land store for tailoring or cleaning. I paid more than $30 and the only thing completed correctly was the reattachment of a single button. The shirt I took for laundering/starching was not starched, the dress I took for tailoring was not hemmed to the agreed length and the pockets we agreed would be removed remained in the dress. I asked for 2 buttons to be reattached to a men's vest yet only 1 was fixed. On top of that, thye were incredibly insulting about the size of the larger men's shirt I asked to be laundered/starched. In fact, I have never been treated so rudely in my entire life. Aside from their complete inability to follow instructions, I would not return due to the incredibly poor customer service. I would not recommend Sims Cleaners to anyone!

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Dry Cleaners & Laundries
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