Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

Share Review

Like this review? Share it on your social network to get the word out!

A
alilianna

05/23/2012

Provided by YP.com
I'm so happy I took my car her...

I'm so happy I took my car here, she is also happy and I swear she felt much perkier on the way home. We're totally going back when it's time for the next oil change!

E
estherr821

05/17/2013

Provided by YP.com

Thank you so much for your superior customer service and always great and fast service.

S
scottt261

10/11/2013

Provided by YP.com

You guys had me in an out very quickly when other competitors were promising 1.5 hour waits.

A
anso47

03/13/2013

Provided by YP.com

Your team of mehanics and staff are so great. I will keep using you for my auto needs.

N
nalvin697

10/31/2013

Provided by YP.com

Car looks brand new & runs great. Thank you!!

MM
Melissa M.

01/27/2015

Provided by YP.com

Great Job - thanks! Thanks for all your help!! I'm sure I'll be back for oil changes.

LE
Leslie E.

01/07/2015

Provided by YP.com

It is always so pleasant to go to River Oaks. They treat everyone like they're a VIP. I was met at the door; they drove my car to the back, did the oil change and brought it back out front with the air condition on so I wouldn't get in to a hot car. All done in less than 30 minutes. Thank you so much!

AA
Alyssa A.

12/10/2014

Provided by YP.com

Oil change and an emissions sticker, was in and out quickly, friendly service. Sticker was in the window and the oil stayed in the truck. The visit was a success.

JD
Jeffrey D.

11/18/2014

Provided by YP.com

I will come back to your business. I felt you did me right and gave me a detailed description of the services my car needs in the near future. Thank you.

RA
Rita A.

11/04/2014

Provided by YP.com

I was especially glad to have had my brake work done in your shop when some jerk made an improper lane change and my car stopped less than a yard from his bumper. The brakes work fine! Thanks gentlemen!

ET
Emma T.

10/20/2014

Provided by YP.com

The guys are great. I followed them from a different shop in Houston. They are very honest, accommodating and helpful.

XR
Xavier R.

10/14/2014

Provided by YP.com

The service at ROAC is wonderful and they are truly honest with their customers. Highly recommended! I highly recommend River Oaks Automotive Center.

ER
Esther R.

09/26/2014

Provided by YP.com

I hope I gave you the highest rating. It like maybe I should have given you five stars but I don't know what happened. I meant to give you as many stars as possible. Thank you so much!

MY
Mary Y.

09/19/2014

Provided by YP.com

Vince always treats me great and goes above and beyond to get me a great deal. Thank you for all of your help! Look forward to many more years of doing business together!

LS
Lanas S.

09/11/2014

Provided by YP.com

As a long term customer I continue to be pleased with your approach to services, but am often times surprised that an additional visit must be made after a service call. For example after my last service call on my Honda, I had to return within 2 minutes as the fluid cable for the brakes had broken. I think that this may have occurred during the service work but your team still charged me a significant fee to repair the item. My wife's Mercury Sable will soon be returned because the steering noise she had addressed on the last maintenance visit is still occurring suggesting that other things are wrong but were not fixed by the team, nor were we notified that there were additional items that needed attention, It would make us more comfortable if we could deal with the repair issues in total, one at a time when the car is left for service.

LA
Lieza A.

09/03/2014

Provided by YP.com

Service was fast, fair and effective. Haven't had a problem since! Yall have a great team there, and Vince took great care of us!

JR
Jennife R.

08/28/2014

Provided by YP.com

The appointment process was quick. They got it done on time, well, kind of. It was supposed to get a LOF and tire rotation. But when I got there the guy tried to tell me, "we measured all the tires and the wear is perfect. No need to rotate". Well, I am not a mechanic, but I am an Engineer and I really don't think there is a simple way to take 3 or 4 measurements and say, the wear is perfect. It's just better to rotate them on a regular basis. But now I have to go back. I did talk to the tire company I bought them. They did say, you must prove you "rotated them on a regular basis" to get the warranty.

RD
Richard D.

08/19/2014

Provided by YP.com

I am very satisfied with my service. The guys found a problem with my Jeep that was under warranty and helped me with the issue. Vince even went online to help me understand the issue and what dealership to send my Jeep to. I will be back for sure.

DE
Dwayne E.

08/11/2014

Provided by YP.com

I needed quite a bit of work done on my Pathfinder and for the first time, went somewhere other than the dealer. I feel like I am driving a new vehicle now! I can't believe what a difference it has made having my car in tip-top condition for an older vehicle. Thanks to ROA, my car is a pleasure to drive, once again!

LC
Lisap5625@hotmail.com C.

08/07/2014

Provided by YP.com

River Oaks Automotive was professional, honest, and knowledgeable. They made a stressful situation much easier to handle. I will return myself and recommend to others. Bottom Line: Yes, I would recommend this business to a friend.

More Business Info

We appreciate your business!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
  • Diesel Fuel
Brands
All makes and models
Payment method
visa, amex, discover, check, master card, cash, mastercard, all major credit cards, debit
Neighborhoods
The Carlton Apts, Central Houston, Greenway - Upper Kirby
Amenities
Shuttle Service
Associations
ASE, AAA, Bosch, BBB
Categories
Auto Repair & Service, Auto Body Parts, Auto Oil & Lube, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheels-Aligning & Balancing
Other Information

Parking: Lot