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HH
Hjjh, H.

09/12/2015

Provided by YP.com

the restrooms have been remodeled but the toilets and the stalls are horrible. There are parts of the ceiling that are bare and could use a hand. The size of the ballroom is great, esp for big events. The wall paint is a nasty color. The staff there is expected to serve food at all times but doesn't. In fact, what they don't want to serve they keep. This happened once at a friend's event. They were searching for food that's not been served (they knew they cooked too much) but they didn't find it. One of the servers claimed that it was all served but it wasn't until my friend searched around their "kitchen" - it's more like a shack - and found all the food. You can figure out what happened next. I don't recommend this ballroom at all unless you have someone overseeing service and decorations, as well as photography.

T
tcramos01

01/24/2013

Provided by YP.com

I would not recommend this reception hall to anyone! The owners are so rude and disrespectful to the guests. I booked this hall not knowing how rude and ugly the owners and staff will be. Had I known I would have never had my daughters quience there. The soul called receptionist was dressed as a security guard who was playing the role of security although the owners (Janie) said that he didn't have a uniform of a security guard. There was no parking attendant like it says on the web page. This old man was sitting in the front bench inside the hall watching who walked in. The owner, staff along with the old man (owners husband) were really discrimanting towards my guestss. The keg was suppose to be left out until it was finished but of course that didn't happen the old man started to take the keg out through the back, which was full. The ladies that were cleaning the tables were taking all the centerpieces that were suppose to be for the guests that sat at the table. They did not have any ice, and when they did they sold a little tray for $6.00! The owner said i could take pizza to serve for the little ones and it would stay out until finished, well that didn't happen she had the servers pick up all 17 boxes left to serve and take them to the back! The bar did not have drinks to make mix drinks and you could not bring in outside drinks to mix the drinks. My brother brought in a 4 pack of red bull and the owner made him pay her $6.00 for each red bull that he brought in so his 4 pk red bull cost him $24.00 to bring in! The photographer that is the owners son is NOT GOOD AT ALL! There was no pictures of the crowing, the mini quience giving the doll, the giving of the accessories. Maybe this was because he was sitting having the dinner that was being served like if he was one of the guests i invited, remember the package comes with certain amount of plates to be served. He took around 300 pix, but did not let me view them to select what i wanted (150 pix in pckg) they choose which ones you can get and place them in the album before you see them. He had my daughter walk all around the park in the mud with her dress and heals without telling her or her court where they were walking to take the pixs. At the event there was suppose to be a family pic and yes once again NO FAMILY PIC was taken along with the other pixs. I can go on and on about the bad service they gave, but instead I'm going to cut it short and just ask everyone, PLEASE DO NOT BOOK THIS PLACE FOR ANY OF YOUR EVENTS!! I DO NOT RECOMMEND THIS PLACE TO ANYONE!! I have to ask my guests for pictures they took to place in my daughters photo album! BAD EXPERIENCE!!! Maybe I need to get BBB involved!

S
sandraxva1995

05/16/2010

Provided by YP.com
Major Let Down

This reception hall was the worse. I attended a quinceanera and the staff was rude, the owner was rude, the officer at the door who looked like old man father time did not treat anyone with respect. The ownership was unprofessional and discriminative. Their bar staff are quick to serve minors alcohol and then turn to have them arrested. This hall use to be a favorite but as far as appearance you can tell the age of the building. For what ever savings you think you may be getting in package prices rest assure they will get the difference from your guest by charging them 1.75 for a simple can of coke. I do not recommend this reception hall for anyone, you can find so much better else where and be treated with way more respect. Their liquor license should be taken and if anyone behind the bar has their TABC that should be looked into as well.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 713-450-1515

Neighborhoods
Northeast Houston, Northshore
Category
Party Favors, Supplies & Services
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