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Reviews

J
john_teller123

06/03/2010

Provided by YP.com
Horrible Potential Customer Service

Upon calling this company, the receptionist established stellar phone courtesy. When I inquired about contract bidding for a major project, she transferred me to a "Paul". Unfortunately, for me, my call was misdirected to a "Richard". He confirmed that "Paul" would, in fact, be the individual I would need to talk to. I explained that I was busy working on a large project and didn't have much time to do callbacks, and asked if he could maybe get a message through to "Paul" for him to call me at his earliest convenience and "Richard's" exact words were: "Forget it then, MOVE ON!" This is a horrible way to treat somebody inquiring about MAJOR projects. I can only imagine how they would treat the average joe. Call at your own risk, and make sure to please the IT nazi's with the correct syntax, and MAYBE they will work for you.

claimed iconBusiness Response03/01/2011

John....I believe you talking about the wrong company. There is no Paul nor Richard who work for Resolution Partners. What type of business were you calling. Resolution PArtners is a conflict resolution company. It is our focus to resolve conflicts not create them like that which you described

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Neighborhoods
Southwest Houston, Astrodome
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