Pinemont Auto Storage

Write a Review713-681-3476

CLOSED NOW - Opens at 9:00am

I talked to Ana over the phone who was very polite and professional. When I had to go there to retrieve personal belongings from my damaged vehicle, Ana greeted me with a happy attitude and also concern since I had been in a horrible accident. I had to go back a second time after noticing I forgot something the first time. Ana took the time to retrieve it and hold it in the office for me. She made my experience both days a very pleasant one after all I had been through in that wreck.

is there a minus five star? if so, this place got it hands down! This is officially THE WORST Auto storage in ALL HOUSTON. The owner is the most disrespectful, rude, unprofessional person that you can ever deal with. We were trying to get our car out of her joint but she wouldnt let us. She would say that we needed the owner of the car present, when hes out of the Country protecting the Country SHES LIVING IN!!! My daughters name is on the insurance and registration of the car but that didnt matter because according to her -it was the law- HOWEVER she mentioned that if we cooperate with $100 more, then she could release the car to us. SHE was the one breaking the law and we wont stop until we put as many negative reviews as we can so people knows this crooked joint! Well also be letting the BBB know about the practices of this place including an email to the Mayor of Houston, which by the way, hes a good friend of my husband so maybe an inspector can pay her a visit...