Palace Inn 59 & Hillcroft

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i stayed here a few days ago and was very annoyed at the night service.

i needed some extra towels and called the front desk, the guy didnt really understand what i was saying and said i should ask the maid.

well sorry but if i am required to go and look for a maid for a simple request thats not acceptable for me.



i had booked 2 nights but after this i decided to leave and get a partial refund.

there was a different guy in the morning and he apologised for the problem. and said that it was not a serious issue to have resolved there and then.

a girl young girl joined him who was also very nice and i was given my refund and offered fresh coffe. i wish they had been working during the night instead of a miserable employee.



the rooms were confortable but sadly let down by bad night service

hope this helps future guests