Mr. Transmission

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CLOSED NOW - Opens at 8:00am

very bad business, just a bunch of thieves lairs, they don't know nothing a bout transmission business

1/9/2015...... My transmission is still under warranty from these clowns and is OUT. I stopped by the same location that fixed it on JONES RD. only to discover that they are OUT OF BUSINESS! The new business is a general auto repair. The owner was nice enough to tell me that he has people stop by every day looking for MR. TRANSMISSION with problems with their repairs.

IF ANYBODY KNOWS HOW TO REACH THEIR CORPORATE OFFICE PLEASE POST!

I have a 15 year-old Honda Accord. I had my transmission rebuilt there in October with a 12,000 mile warranty. The warranty was over by 2,400 miles and a check engine light came on. It was the transmission. I fault them for no part of this. I brought it back in to have them look at it and they told me about all of the breaks and discounts they would give me for being a repeat customer, but that since it was out of warranty, it wouldn't be covered. Again, perfectly fair on their part. Then I got the estimate. This rebuilt transmission would require another rebuild, but the solenoids/sensors that had caused the check engine light to come on were conveniently not on the estimate. So for an estimate of $1300 after a rebuild 8 months before for $1900, where I had the torque converter replaced, I would have to put in another torque converter and whatever else they were going to do. Fair? Honest? Perhaps it was totally legit. But I decided against going forward with it. That's when the fireworks began. On the phone, "Steve" (the manager) was highly insulted that I would be picking up my car. He tried cajoling, intimidating and talking down to me to get me to have them do the work. I stated that I still wanted to pick it up, at which point he said "It's the end of the week, I'm tired and I have no obligation to be nice to customers." And then another 10 minutes of hearing him tell me how much he knows about things and hearing him get more and more irate while I continued to listen. I went and picked it up. The assistant in the shop I talked to was nice. Do not ever use this shop.