Luxury Cars: Mercedes Benz, BMW, Maybach, Rolls Royce
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Reviews

T
tokojie

08/27/2010

Provided by YP.com
They do not deliver even after giving them ample time to plan for you!

NEVER EVER RENT CARS FROM THESE PEOPLE. WORST SERVICE AND VERY UNRELIABLE. RESERVED CARS SINCE MARCH FOR MY WEDDING IN AUGUST AND THE EVENING BEFORE MY WEDDING, THEY CALLED ME TO TELL ME THEY DO NOT HAVE MY CAR AND TO TOP IT UP, THEY SAID IT WAS NOT THEIR PROBLEM THAT THEY DID NOT HAVE THEM AND HUNG UP ON ME. DO NOT BE FOOLED BY THEM. IF IT HAPPENED TO ME, IT COULD HAPPEN TO YOU. I EVEN CALLED THEM UP FOR A REFUND AFTER I HAD TO SCRAMBLE FOR AN ALTERNATIVE FOR MY WEDDING AND YOU WONT BELIEVE THE GUY TOLD ME THEIR POLICY STATES "THERE ARE NO REFUNDS BUT ANY MONEY PAID WILL BE APPLIED TOWARDS FUTURE RENTALS!" FUTURE RENTALS??? I GAVE THEM 6 MONTHS NOTICE TO PROVIDE ME CARS AND CALLED THEM UP EVERY MONTH BEFORE MY WEDDING TO ENSURE EVERYTHING WAS STILL IN ORDER AND COUPLE OF HOURS BEFORE MY WEDDING, THEY TOLD ME IT WAS NOT THEIR PROBLEM THAT THEY WERE NOT ABLE TO GET THE CARS THEY HAD REASSURED ME OF MANY TIMES. THEY DO NOT EVEN DESERVE 1 STAR. TRULY APPALLING. EVERYONE HAS BEEN WARNED!!!

More Business Info

Luxury Auto Rental

Hours
Regular Hours
Mon - Sun:
Extra Phones

toll free: 888-444-3734

Brands
bmw
Payment method
discover, visa, amex, mastercard
Neighborhoods
San Felipe Green, Westside, Great Uptown
Category
Car Rental
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