Linda's Alterations & Cleaners

Write a Review713-785-3112

CLOSED NOW - Opens at 9:00am

****AFTER Reading other Reviews...Maybe Linda is just a VERY RUDE person whom does not treat customers

well... I would like to see the demographics of those people who give her good reviews****



Today is Saturday, 9/21/2013. I just left Linda s Alterations. I must say this has been the most uncomfortable and insulting experience I have experience with a company that provides a service in many years. I am not sure if there was a language barrier and a racial bias, that I experienced. However, Linda was condescending and rude when I attempted to explain to her what I wanted. First she says I can not do that for a big girl ( I am a size 8); I did not take offense, I believe she may just be uneducated and unable to verbalize her thoughts better; Then she says, you can not afford what you are asking for ( clean up jagged waist for dresses that I cut into skirt); She tell me I am being agressive because I was attempting to explain to her in the soft, calm and mild tone even after the continued insults, again, I tried to ignore because there might be a language barrier. I say all of this to conclude that I was told that she ruined a pair of pants of someone whom has lived in Woodlake for many years. After much, thought I decided to take a chance as I am unfamiliar or unaware of any other alteration shops in the area. So, I communicated this to her after she continued to be rude and insulting but softly. Nevertheless, I went there with a very open dispostion of hope that maybe if I explained to her and asked for suggestions to ascertain the final product I desired, then the experience would be positive. This I communicated to her.

Finally, a light bulb went off in my head that Linda do not want my business and if she did provide me a service she would OVERCHARGE and be INSULTING in hopes that I may not come back.



**** I have traveled and lived in several countries; so I do not experience racial prejudice or undertones often, but I will say that you know it when you FEEL it or hit you in the face. So, I will say to ANYONE who is NOT White American or Asian this may not be the place you should patronize.**** I do plan to send a copy of this letter to the Westchase Chamber of Commerce.



I went to Best Cleaners and spoke to the person who does the alterations and the conversation was brief and very nice. He charged 50%less than Linda s Alterations.

I have been going to Linda's alteration for a few months and she has always done a fantastic job and has very reasonable prices. Recently I brought her my great grandmother's dress that I wanted to reconstruct to fit me for an upcoming wedding. The dress is very sentimental (not to mention old!) and it was very important to me that the alterations were done to perfection. The dress was originally about 6 sizes too big, the chiffon sleeves were ripped up, and it was floor length. With Linda's help, I re-designed this dress to fit pencil thin, have a princess neckline, and shortened to above the knee. She basically had to take the whole thing apart and re-construct the entire dress and she did a FANTASTIC job! It fit like a glove! I am so happy that i found someone I can trust with all of my vintage re-construction ideas! I would highly recommend her for any project from hemlines to pillow cases. She is extremely talented, detail oriented, and Houston's best kept secret!

Took my wedding gown and my mother's formal gown to get dry-cleaned. Shockingly horrible service! They put both dresses into a machine instead of doing them by hand - this caused a lot of stitching on my wedding dress to come off!!! My mother's dress came back with stains that were not on the dress before. Moreover, they refused to even acknowledge these mistakes, and were very rude, going to the point of throwing us out of their store, saying "We will never do business with you again".



I later found out that they do not use filters to clean the dry-cleaning fluid before re-using it, and that is why my mother's dress came back with stains. It is called "deposition", and it is basically the dirt from other clothes they washed in dirty dry-cleaning fluid. This is unacceptable!



I would not recommend this place to anyone, especially not anyone looking to clean their wedding or formal gowns.

Also, I would make sure that they even have a permit to buy dry-cleaning fluid (it should be displayed on the front of the store).