Jackson Hewitt Tax Service

Write a Review832-831-9827

I HAVE BEEN USING JACKSON HEWITT FOR 5 YEARS NOW. THIS LOCATION HAS HORRIBLE CUSTOMER SERVICE. I WAS CALLING THE MANAGER AND HE IS SO UNCONCERNED HE WAS JUST RUDE AND REALLY PISSED ME OFF THE POINT THAT I WILL NEVER RETURN TO HIS LOCATION. I GUESS HE WAS FED UP WITH ME CALLING BECAUSE HIS LAST RESPONSE WAS, BEFORE I HUNG UP IN HIS FACE WAS "I TOLD YOU YOUR RETURN HAS NOT BEEN RECIEVED." I SHOULD HAVE KNOWN SOMETHING WAS UP BECAUSE THE TAX PREPARER WHO DID MY RETURN WAS TOO BUSY TALKING TO HIM AND THE OTHER WORKERS IN THE OFFICE, I HAD TO KEEP CORRECTING HER ABOUT ENTERING IN MY INFOMATION WRONG AND THE INFORMATION WAS RIGHT IN HER FACE. SHE ENTERED MY SOCIAL WRONG, MY NAME WRONG SEVERAL TIMES AND SHE MESSED UP ON MY ADDRESS, WHICH WAS ALSO INHER FACE. THEY ALSO GAVE ME THE WRONG INFORMATION, LIKE I SAID I WILL NEVER RETURN HERE.