Houston masonry pond

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We hired Houston Masonry Pond and Johnny Guzman in September of 2017 to clean our fish pond and install a pump and filtration system. For this service he charged us $600, which I paid via a wire transfer from my bank account to his personal account, as he requested. He promised to come back within a week to install the pump and bring me a receipt, and he still has not come back to our home. During the first three or four months, he accepted calls and returned text messages. I also talked to his wife, Melissa, who told me he was out of the country because he had an immigration issue, but he would call me as soon as he could. On numerous occasions he promised he would be at my home the next day, in a week, or that he would send "his boys" to complete the work that was paid for, and I have numerous text messages from him assuring me this. For the last 3 months he does not answer my calls, emails, or text messages. We are approaching seven months since Johnny and Houston Masonry accepted my $600 deposit, and we still have not received the promised work.

Very professional at what they do , I hired this company to build a back patio deck and the results were outstanding you guys made our house feel just right thank you.