High Fashion Home

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I have never had a worse experience trying to purchase from a company than I have had with High Fashion Home. I ordered a very expensive Four Hands bed from their website, had it delivered and it was missing several pieces, no hardware and no instructions. I contacted them and they said that they would take care of it, but I needed to not only tell them what I was missing, but take pictures of everything that I actually received. I did this and explained what I was missing. After one week, they said they shipped the piece, two weeks later the piece arrived, was damaged and was the exact same piece that we already had and we are still missing several pieces, hardware and instructions. It has now been one month with an unusable bed and they have our money. I finally did a chargeback through my credit card company and am purchasing the bed for Four Hands themselves. Horrible, horrible experience. This company is 100% incompetent and dishonest and they should really be reimbursing me for my valuable time that I have spent trying to get their mess figured out.

Buyer Beware!!!!

Bought a 82" Helena Reclaimed Wood Bookcase which was marked $699 but when I picked it up noticed I was charged $899 which was $200 more than had been priced initially It came in 2 sizes 82 " and 102" both of which I saw on their sales floor. When I questioned the manager he said it only came in one size and price was correct. I informed him had seen both and sales person had offered 102 " model to me for $899 regularly $1200 I declined as it was too high for my space. Manager informed me again It only came in 82" size. I requested a refund and informed him that I felt they were not being honest; . Miraculously all floor models were gone when i went back to pick up my purcahse so I had no proof, wish I had taken a photo of the tag the previous weekend. I felt they were being dishonest and got a refund. I found the 102" online at lamps plus so there are infact 2 sizes. These people are scammers in my opinion so be careful. Will never go back.