Heights Hammer

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OPEN NOW - Closes at 7:30pm

Pretty much the same experience as others. They promise to do x, y and z but don't show up, don't return calls and don't apologize or explain. Too many other contractors in Houston to waste time on people like this.

I felt it was necessary to add a factual review versus ones these people's friends have posted on their behalf or that they've posted themselves. I know this because when they came to "do an estimate" they chatted with my husband who had recently started his own business. It was a completely unrelated field but they were happy to share "tips."



Back to their actual work. These are just 2 folks without any training or useful experience collecting an hourly rate. After hearing about them on a neighborhood website, we asked them to come give an estimate on a bathroom remodel. My first warning should have been that they couldn't even make it to an estimate in a timely matter. Once they were here, they made blatant racist jokes about other handymen in the neighborhood. Even though we didn't enjoy their hate speech, they seemed like they might've been using a horrible tactic in order break the ice. With that, we gave them the benefit of doubt, changed topics and things seemed better.



Boy were we wrong! We set a day and time for them to come work. We were quoted for one day or labor @ $400. For 2 people and the work that needed to be completed, that seemed fair. I reached out to both the couple of days before our appointment but never heard back. Here's where I goofed again. I figured they were so busy and had family that it might've just been a tough week. My husband and I both took off work for the day to facilitate the project. After several texts, I finally got an acknowledgment that they were alive and coming to work the next morning.



The day of the job comes and we've got everything up and out by 7:30am. No one called on their end and no one showed up for hours. Despite calls, texts and emails, we got no reply until almost 2:00pm. At that point they texted to tell me they'd have to reschedule. When they came the next week, I was able to stay home again but my husband had to work. Despite multiple attempts to hammer out the details, they still didn't show until lunch time. Even then, only the wife showed. She might've gotten a 4-foot-square-area done...might! By then end of they day my husband and I switched responsibilities. I ran out to get some errands done and he stayed home with our "handyman" because her husband was going to be there anytime. He eventually showed up with 2 other random smoke stacks but did no work. The kicker is that when my husband went to pay them, she charged us the 2 person 8-hours-each rate. This mama bear was not happy when she got home!



After another series of texts, they agreed to both come and work that Saturday to do the job they bid that we paid them to complete. They never showed Saturday. Our calls were ignored and possibly blocked. Weeks later, they sent another bill saying we hadn't paid enough for the day "they worked." This is absolutely a scam and other neighbors in the Heights are quickly catching on. It's getting more obvious that they are separately answering those asking for recommendations by giving the other one's name. We can also see that the only people praising them live with doors of them. Also, the small area she worked on was trash and still ended up having to be redone. Since, we've written, texted, emailed, called, posted, etc. and they've never bothered to check in or discuss the issues.



Please save yourself from this ridiculous headache and malicious behavior.