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Reviews

AC
Allison C.

02/02/2014

Provided by YP.com

The employees are rude and disrespectful. They were not interested in accommodating the client. The first employee told me there was no manager there then he pulled a random guest and asked her to pretend to be the manager and refuse to assist us. Then a man in the office came out professing to be the manager who tried to sell us and "upgrade" when we refused to pay an additional $150 the man then go rude and told me he was 52 years old and did not have to listen to me (im 30) because he is older. I reminded him that hes age was irrelevant and he was being unprofessional. He then dismissed us saying you lost, you lost I'm not listening. I asked for the number to the corporate office and he began to ramble a number so quickly i couldn't record it. He refused to write it down so i used my phone to capture the number. when i called the number he'd given me the SAME man answered the phone. Im cancelling my membership and will pay the extra money to be treated like a human being. NONE of the employees were wearing name tags and were willing to give me there names.

More Business Info

Hours
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Neighborhood
Brookhollow West
Categories
Gymnasiums, Exercise & Physical Fitness Programs, Health & Fitness Program Consultants, Personal Fitness Trainers, Physical Fitness Consultants & Trainers
Other Information

Parking: Lot

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